
Everything posted by Jim M
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Rebuilding existing images
Is this an attached image or a copy/pasted URL to an image?
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Spam email
There are no means for which a user could email out to random users via the software. If you are seeing this, you would want your hosting or email provider to trace the origins of the email. It could be your hosting or email account is compromised. If you are merely getting bounce back reports or similar, it could be someone is attempting to spoof your email address as well. All things your email provider will need to investigate.
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Invision Cloud - Implementing Custom Script
Personally, I would not recommend utilizing a service like that as it is a little concerning linking all external links via it. However, there are numerous areas where you can add in Javascript if you wish, such as the Analytics integration. This will add any Javascript to the header of the community on each page load. This one is outside our scope of support but you can also modify your globalTemplate in your theme to include this script where you would like. For more on themes, go to:
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Editor stock replies embed issue
Sorry, there are no means to resolve this at the moment.
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Editor stock replies embed issue
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Problem with ranks
If this is one-on-one help, I completely agree with you. However, the purpose is a group effort here not only to help the original user but any future users. In order to collaborate, we ask everything is in English. You're welcome to put another language below your English but all replies should be in English.
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Mobile App
You can set your icons in your ACP. PWA is essentially a browser opening your community. It just has a few “app-like” features.
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iOS broken images
Excellent. Glad to hear you found the issue.
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Incorrect Times Shown in "Task" screen
Unfortunately, to investigate and resolve this it would need to be more than a few moments here or a screenshot. We would need to reproduce it or see it effectively so our developers can investigate on your community.
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Incorrect Times Shown in "Task" screen
Unfortunately, I am not seeing this issue. Each tasks' last run and next run are all either 7pm or 8pm on both your root domain and sub-domains.
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Report ACP Dark Mode full-text editor flaw
When you use the default text color in the editor and do not change it via editor controls to a specific color, the UI will automatically change this. For example, I am using dark mode here in the ACP for this forum description: Here is the same item in light mode in the ACP (no changes made): However, this is how it will appear on the front-end: If that does not happen for you, please ensure that you have not applied any coloring to the font in your editor. If that still does not resolve the issue, please let us know an example and we can look but likely this is something specific.
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iOS broken images
I would recommend disabling CloudFlare and the external advertisements to see if this is causing any interference with the display of your image.
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Marketplace refund please
I have converted this to a ticket to have a manager handle the refund for you. Someone will be with you as soon as they can.
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Report ACP Dark Mode full-text editor flaw
This is not something which we can address. If you wish to change the text color to the same as the background of the editor, I'm afraid, there is nothing we can do. Just like here in a light theme, if I changed it be white, there is nothing we can do to stop you or correct that.
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Getting 403 error
Could you please provide an example? We will require examples here to see what is happening. Essentially, some actions you're performing is either creating an error multiple times and our firewall is blocking you or there is something else going on here that we need to address.
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I can not change the default theme and people are seeing thi
Could you please clarify what theme you're attempting to make the default? Also, it looks like your advertising provider is including advertisements in your ACP which could potentially be causing things to work unexpectedly. I would recommend disabling those advertisements in the ACP.
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Lost AdminCP access
If you could provide a user who is having issues, we can take a look here. I am not seeing any particular issues. Some administrators have both an unrestricted administrator group and a restricted administrator group which may result in less permissions available to that user but we can cross that bridge once you provide an example.
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User problem after converting from VB4
Customizations, such as this, would be outside our scope of support. I have moved this to our peer to peer support forum for further assistance.
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New word filter added - doesn't seem to apply to older posts
I'm afraid, that is not currently how it functions due to technical aspects involved with how to handle filtering. You are more than welcome to submit your suggestion in our Feature Suggestion forum, however, for future consideration.
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Need Help - Can't Open Support Ticket
I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience.
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Incorrect Times Shown in "Task" screen
Thank you. Could you please update the credentials on file and we can take a look to see if we can determine a software reason for this.
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Incorrect Times Shown in "Task" screen
The PHP script you have there would not interpret time zones from your browser but our software will. To confirm, you're using the same exact computer and browser when viewing our software?
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1
As you're on 4.6, a plugin for 4.5 will not be available to it.
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1
If you would like to post a link to the item you're attempting to install, we can confirm why this is happening. As Nathan said though, it likely isn't compatible with the release you're on.
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cleanup: task error?
This would be a known issue which will be resolved in a future release. You can do that if it clears it up but we will not have a fix till he future release, I'm afraid.