Jim M

Be sure to update your .htaccess as it sounds like you have URL rewrites in place. Can get the new one from ACP -> System -> Search Engine Optimization -> URL Rewrites' description.

I would need to know the site in question and member here then I can investigate why this happened.

How was the PayPal Subscription cancelled? As the purchase is still active.

I'll bring up what Charles mentioned above, it is not impacting any current licenses yet so no need to panic. Once we get to that happening there will be an announcement made. I'm not sure where you get a force to Cloud (Classic is still cheaper than Cloud 🙂 ). Classic is self-hosting and is offered for v5. v4 is also going to be maintained for quite some time still.

You would need to perform a manual upgrade then and/or check the permissions on your server.

That Chat plugin may be causing the CSRF error as well. Is it currently disabled and you're not having any issues with the template or CSRF?

That would indicate that you did not upload all the files (or the software is unable to find them on your server) from the current version and need to reupload them.

Please note that the license is tied to a URL, not a domain so please ensure you’re installing on the exact same URL as you did prior. This would indicate something is different in your URL.

Keep in mind that it may be something specific to AdSense's server which your hosting is blocking. Working with AdSense would be the best suggestion if they keep reporting this and you and your hosting provider can't find anything.

Yep, this was verified by myself and another developer.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

That would indicate the creator on YouTube has disabled embedding so you would need to watch it on YouTube.

May I ask how you're testing or evaluating this and what you're attempting to resolve with this?

Glad to hear that helped!

Correct. Please ensure that your account has the moderator permission to manage the sidebar in ACP -> Members -> Staff -> Moderators. Just because you're an administrator does not mean you have permission to manage the sidebar.

Please be advised I have moved this to a ticket so we can investigate further. Please watch your email for further correspondence.

This would be on your community. Please ensure you update your other topic so we can keep this sorted here 😉

Unfortunately, the detail we have on file are still invalid. Just as a reminder, this is how you can view and update them: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Unfortunately, like my colleague, I am unable to reproduce this. Could I confirm you're logged in on the front-end of your community and in the ACP? Please ensure that both front-end and ACP are on the same account.

Sorry, we do not recommend or support custom queries.

I'm a little confused why you need a valid email. If so, please use one of your own emails and supply us the email address and password as mentioned.

These Downloads topic have embedded image URLs, rather than direct attachments themselves so this, unfortunately, is currently intended. It would be like copying/pasting an image URL to a topic, they are not referenced the same way attachments are, unfortunately.

Are you able to provide a link to this so we can review?

Has the move process completed fully yet?

For billing matters, you can always contact us here and choose "Accounts": https://invisioncommunity.com/contact-us I have transferred this to a ticket in our accounts department so we can assist you. However, we do not offer automatic renewals via PayPal, it has to be manually checked out to pay via PayPal.