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Marc

Invision Community Team
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Solutions

  1. Marc's post in RSVP limit reached in Error Logs was marked as the answer   
    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  2. Marc's post in [BUG 4.7.0] Cannot setup extra fields in Downloads to be included in topics was marked as the answer   
    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  3. Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  4. Marc's post in [BUG 4.7.6] Downloads embeds wrongly state free files aren't available for purchase was marked as the answer   
    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  5. Marc's post in 4.7.6 (and earlier versions) - photos_url language string missing in ACP search? was marked as the answer   
    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  6. Marc's post in Theme Color "Mentions" not applied to Mentions was marked as the answer   
    Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.
  7. Marc's post in changing domain names on the same sever was marked as the answer   
    You have to ensure theree is no redirection to that URL. If you are having problems, drop me a PM with the old and new location. Im sure we can sort it for you
  8. Marc's post in BBCode Issues after Migration from Xenforo was marked as the answer   
    Just to follow up on this, your ticket has been escalated so we can get that looked into. They should indeed convert on migration, so we should be able to get that sorted for you.
  9. Marc's post in Pending Order - Paid 1 Week Ago was marked as the answer   
    I have taken a look for you, and it does seem this was approved shortly before you posted here. Please do let us know if you are seeing any other issues of course.
  10. Marc's post in Export customers/buyers of a specific product was marked as the answer   
    Yes, you can do this from the members page in the admin CP, by clicking on "Download member list" in the top right. This will allow you to filter by products if needed
  11. Marc's post in htaccess question was marked as the answer   
    There is no built in htaccess with the platform. This used to be something you could generate a long long time ago, but Im talking about nearly a decade ago.
    Protection of your admin CP via htaccess is actually an old way of doing things. We suggest these days using 2 factor authentication. You can see more about this here
     
  12. Marc's post in Storage settings was marked as the answer   
    I wouldnt say that is normal, no. Especially as the system there states its actually moved over 25% of your downloads files. I would probably suggestion reverting to the backup taken before this. Unfortunately, using an alternative storage method to that which is supported natively, there isnt much further advice we can provide
  13. Marc's post in Add a banner in the main forums page was marked as the answer   
    This is done within your moderator CP, which you can read more about here if needed
    https://invisioncommunity.com/4guides/staff-and-moderation/the-moderator-cp-r83/
  14. Marc's post in Inexplicable slowness. was marked as the answer   
    Members can only edit up to 60 minutes, as per the settings on your member group (content tab). If its happening with admin, I need a specific post, and specific admin to look at
  15. Marc's post in Ezoic Cookies Pop-Up Appearing on Every Page was marked as the answer   
    You would be best to contact Ezoic on these issues, rather than here, as they are much better placed to understand how their software interacts in various scenarios.
  16. Marc's post in Convert 1000s of PNG to JPG and update database? was marked as the answer   
    There is no way in which to do this within the software. You would need a developer to assist you with something like that really. Ensure if you do try anything, that you backup fully before you start
  17. Marc's post in Blank Menu Manger in AdminCP was marked as the answer   
    You have a 3rd party item named menu icons that I have now disabled. This is what was causing your issues
  18. Marc's post in Ignored member, still see a Topic they post? was marked as the answer   
    What you are seeing there is correct behaviour as per the current scope of the feature. If you would like to see this changed at any point in the future, please feel free to post this up within our suggestions area
  19. Marc's post in Delete a "locked" language" was marked as the answer   
    You cannot delete a locked language pack, as that means it's the default one. You would need to edit another language pack and set it to the default. That would then become the locked language pack
  20. Marc's post in Completed registration mail setup was marked as the answer   
    Not at present. It would never be shown anywhere again other than the admin CP if you set it so its not visible
  21. Marc's post in How to disable mail was marked as the answer   
    You cant. They are only enabled and disabled for individual items in that manner. 
  22. Marc's post in Invoices - Gift Card - Spammed was marked as the answer   
    Payments>Settings>Checkout. You can set it so the account needed to be validated, therefore meaning there is no way to purchase without an account. Alternatively you can block access to the checkout module
  23. Marc's post in Remove member from following list was marked as the answer   
    You can only remove all followers from an item. However,  there are 3rd party items such as that pointed out above
  24. Marc's post in How is subscription upgrade pro-rate amount calculated? was marked as the answer   
    I think the confusion here is you are looking at a calendar year. Thats incorrect. What its doing is charging for a year, starting today, then taking off what they have already paid for the month, minus what they already used for this month. So it would indeed be almost a full year. 
  25. Marc's post in Mark as Solution Email was marked as the answer   
    We have actually resolved some issues in that area. Was this a recent email?
    Edit: We got it for the next release. Thanks, @SeNioR- 🙂