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Marc

Invision Community Team
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Community Answers

  1. Marc's post in Stopping outgoing task for deleting some group members was marked as the answer   
    There is no way within the software to stop that. I can create a ticket to see if anything can be done, but restoring from backup is the correct way of resolving this.
  2. Marc's post in Gallery index routing problem was marked as the answer   
    Ive created a ticket for you on this so we can get it looked into further
     
  3. Marc's post in Cache Not Working Caching is not working correctly, please contact support for further assistance. was marked as the answer   
    Please check this again. Whatever was causing the issue, no longer seems to be present. 
  4. Marc's post in Do I need to renew license for forum to work? was marked as the answer   
    The forum will continue to work in its current state. You simply lose access to all IPS services, including updates, the IPS spam service, support etc.
    I would point out, it would be worth ensuring the customisations are updated, and if needed move to a server that supports PHP 8. By running PHP 7, you are actually running a site that could potentially be compromised, as PHP 7 is no longer supported by PHP themselves for security fixes.
  5. Marc's post in Two factor authentication was marked as the answer   
    You can switch off 2 factor authentication by creating a constants.php file with the following contents in it
    <?php define('DISABLE_MFA',True); Once you have got in, you can disable and enable whatever you want, and remove when done.
  6. Marc's post in Calendar Blocks was marked as the answer   
    There are only the blocks you mention there. Each of those blocks you can filter to show a specific calendars events, but there is no way in which to show the whole calendar in a block
  7. Marc's post in Can I use the "Articles" Page without categories but with tags instead? was marked as the answer   
    Yes, you can switch on tags from within the database settings on the options tab
  8. Marc's post in Filter out tags to forbid them? was marked as the answer   
    There is no way in which to stop people using specific tags, unless you give them only set tags to use
  9. Marc's post in Link Filtering (Allow any links) => Moderate = not working was marked as the answer   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  10. Marc's post in Unable to Update to Version 4.7.6 of Invision Community was marked as the answer   
    As mentioned by my colleague, there was an index.html file that shouldnt have been there, that was causing the issue
  11. Marc's post in Community address on invoices was marked as the answer   
    Unfortunately there is no way in which to do this. Your address is the address on your site. There is no way around this at present
  12. Marc's post in A picture uploaded in a post shows up for some but not others? was marked as the answer   
    That is indeed a broken image, but doesnt look like it was attached on that post. I suspect its been linked from an attachment elsewhere and that post has since been deleted (along with the attachment)
  13. Marc's post in Failed to update our cloud hosted community was marked as the answer   
    Sorry to see you were having issues there. I have now completed this for you, and you should be good to go.
  14. Marc's post in Changing test forum URL was marked as the answer   
    This has been done for you
  15. Marc's post in A test installation has already been activated for this license key. was marked as the answer   
    As I can see there is nothing present and the domain is no longer used, I have reset on this occasion for you.
  16. Marc's post in Attachments Searchable? was marked as the answer   
    These are not searchable at present, unfortunately. Please feel free to post this as a suggestion if you wish to see this in the future. This is with the exception of images and their contents being searchable, which is available with automatic tagging on our cloud platform.
  17. Marc's post in Verification Emails was marked as the answer   
    You would then need to speak to your hosting company on this to find out why this is the case. We would not be able to provide support for your hosting email unfortunately.
  18. Marc's post in Help to find category and blog settings was marked as the answer   
    There is no such setting for the blogs application at present, unfortunately.
    With regard pages databases, this is settable only at the database level (you can find this on the options page of the settings of any database), but cannot be set per category
  19. Marc's post in Home page menu non-responsive was marked as the answer   
    Us too! 🙂
  20. Marc's post in undoing deleting posts of a member flagged as a spammer by mistake was marked as the answer   
    Feel free to post that up as a suggestion for future releases. However I would say, you should only give this to people who you trust not to delete known members, and also you could ban the member and hide the content only if needed. This would give you the ability to then choose to delete it, or to recover it. As mentioned in the setting, deleting already submitted content is not recoverable.
    With regard the backup, there is no selective restore unfortunately.
  21. Marc's post in What is this request? was marked as the answer   
    That is part of PWA on the software, and is indeed a normal log. Before anything else, I would suggest upgrading to the latest release to see if you are still getting errors. 
    I am curious as to what you mean by the IP address is suspicious. In what way?
  22. Marc's post in Reported Content Listing was marked as the answer   
    The member in question has their own individual entry in the moderator section, which is limited, and no forums appear to be selected. I would advise on correcting this first of all
  23. Marc's post in Change the domain of the test license? was marked as the answer   
    These can only be changed when you change your main URL, so you should use a domain you can point elsehwhere if needed. I have reset it on this occasion for you
  24. Marc's post in Missing Google map on Events "search all" view was marked as the answer   
    I have created a ticket so we can get this looked into for you
  25. Marc's post in EX1406 was marked as the answer   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
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