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Everything posted by Marc
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credit card required for free membership?
Could you provide me with an example of this?
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Does anyone have a schema for the custom databases?
No problem. I would suggest using a separate table for your logs, and referencing the main table. It saves you then causing issues with the main database, which will likely correct "issues" each upgrade, and could well wipe your data on columns added manually
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how can i enable the 'mark as solution' feature
Just as a note to this, I have added a bug report to have that word added as a search option
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What does "Track" do on gift card?
What Randy says is correct there. You are tracking an invoice not the gift card. There are instances you may actually track an invoice which is already paid. For example, you may want to know if its refunded
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CKEditor Context Menu Plugin Problem
If you are having problems with a 3rd party plugin, you would ned to contact the author of that plugin. We cannot assist with 3rd party items unfortunately.
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Prefix
As Sonya mentioned, while you may find it something essential, its not necessarily essential to everyone. You may not like our implementation, and that is what our suggestion area is for. In any case, thank you for your feedback
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Is there a bug in Word Filter, some spammers going thru
I have created a ticket on this for you, so that it can be looked into further
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Forums - Upcoming events has issues with multiple calendars
No problem at all. Glad we were able to resolve that for you
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Is there a bug in Word Filter, some spammers going thru
Got it. Will take a look and get back to you
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invoice has expired but member cannot renew
Yes. Please see your email responses to the tickets and reply on those.
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How to get Paypal with Donate?
We have a donations system which is with commerce. If you are looking to do it in another way, that would require customisations to achieve
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Sitemap Problems & Code 404
You would need to speak to them regarding that. We cannot answer why they are trying to index pages that dont exist
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Merged 2 users. Other accounts topics now show by Guest?
That doesn't sound to be correct. Please could you let us know the 2 users?
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Custom Domain onto my Forum
This is being resolved for you on your ticket
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Is there a bug in Word Filter, some spammers going thru
Please provide a link to that new post, and we can take a look
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Do I have marketplace functionality in my community
- Migration to a new server with a new php version
Note, you also cannot use PHP 8.1 at present, as we have not yet updated for that version. 8.0 would be the highest- explaining functionality in the onboarding process
There is no such functionality within the platform at the present time. Please feel free to post this in our suggestions area if you would like to see anything like that in the future- Error in the logs
I have tagged this for one of our developers, who may be able to shed more light on this for you. I would however doubt we would re-request if it fails on 'slow down requests' as that would actually compound the issue- Does anyone have a schema for the custom databases?
We are unable to assist with changes directly in the database unfortunately. Is there a reason you are not using the interface to do this?- Prefix
There isnt must we can say to that unfortunately, other than the fact we have many thousands of clients using sendgrid for their purposes- Can't seem to get FB/Instagram OEmbed working.
Havent had chance to look at this yet unfortunately, but it is on my radar- invoice has expired but member cannot renew
I believe you may have missed comments further down. He should be able to, and there must be a reason why they cant. There has been a ticket created to find out why this is the case @OptimusBain My colleague has tried your access details and it appears to be incorrect. Currently awaiting your response on the tickets there- Making and Reading a Forum Posts From Email
- Twitter
The guides I have on my list to update, which I have already stated previously. However it would only be to tell you to do what you have already done in requesting the access. We have no control in any way over whether or not they accept. Unfortunately, thats simply the situation we are in at present - Migration to a new server with a new php version