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Marc

Invision Community Team
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Everything posted by Marc

  1. Could you provide me with an example of this?
  2. No problem. I would suggest using a separate table for your logs, and referencing the main table. It saves you then causing issues with the main database, which will likely correct "issues" each upgrade, and could well wipe your data on columns added manually
  3. Just as a note to this, I have added a bug report to have that word added as a search option
  4. What Randy says is correct there. You are tracking an invoice not the gift card. There are instances you may actually track an invoice which is already paid. For example, you may want to know if its refunded
  5. If you are having problems with a 3rd party plugin, you would ned to contact the author of that plugin. We cannot assist with 3rd party items unfortunately.
  6. Marc replied to Ricsca's post in a topic in Technical Problems
    As Sonya mentioned, while you may find it something essential, its not necessarily essential to everyone. You may not like our implementation, and that is what our suggestion area is for. In any case, thank you for your feedback
  7. I have created a ticket on this for you, so that it can be looked into further
  8. No problem at all. Glad we were able to resolve that for you
  9. Got it. Will take a look and get back to you
  10. Yes. Please see your email responses to the tickets and reply on those.
  11. We have a donations system which is with commerce. If you are looking to do it in another way, that would require customisations to achieve
  12. You would need to speak to them regarding that. We cannot answer why they are trying to index pages that dont exist
  13. That doesn't sound to be correct. Please could you let us know the 2 users?
  14. This is being resolved for you on your ticket
  15. Please provide a link to that new post, and we can take a look
  16. Note, you also cannot use PHP 8.1 at present, as we have not yet updated for that version. 8.0 would be the highest
  17. There is no such functionality within the platform at the present time. Please feel free to post this in our suggestions area if you would like to see anything like that in the future
  18. Marc replied to 2002faq's post in a topic in Technical Problems
    I have tagged this for one of our developers, who may be able to shed more light on this for you. I would however doubt we would re-request if it fails on 'slow down requests' as that would actually compound the issue
  19. We are unable to assist with changes directly in the database unfortunately. Is there a reason you are not using the interface to do this?
  20. Marc replied to Ricsca's post in a topic in Technical Problems
    There isnt must we can say to that unfortunately, other than the fact we have many thousands of clients using sendgrid for their purposes
  21. Havent had chance to look at this yet unfortunately, but it is on my radar
  22. I believe you may have missed comments further down. He should be able to, and there must be a reason why they cant. There has been a ticket created to find out why this is the case @OptimusBain My colleague has tried your access details and it appears to be incorrect. Currently awaiting your response on the tickets there
  23. Marc replied to Square Wheels's post in a topic in Technical Problems
    The guides I have on my list to update, which I have already stated previously. However it would only be to tell you to do what you have already done in requesting the access. We have no control in any way over whether or not they accept. Unfortunately, thats simply the situation we are in at present