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Marc

Invision Community Team
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Everything posted by Marc

  1. That error message indicates an issue in your file storage configuration. Have you checked any constants.php file you may have?
  2. Have you tested adding just some static text in there to ensure its showing up? Without the classes etc? I'm not one of the developers myself, but I noticed in your code there its actually showing "display: none" , which would indicate to me its not going to show anywhere
  3. From the point of the software, it only really cares its all seeing the same database, and seeing the latest files. We cant really answer as to where you have to upload files on your particular setup.
  4. Please could you provide me with a link to the club, the name you are trying to reinvite, and the username you are logged in as? Also, please ensure all access details on file are up to date. We can then take a look for you and see whats going on
  5. There is no specific integration related to commerce for analytics at present. If its something you would like to see added at some point, please feel free to add this to our suggestions area. At present, the only integration with google analytics would be that of which you can enter in System->Site Features->Integration
  6. The question there is something that would need to be asked of your hosting company, rather than ourselves.. We would not be able to assist with your hosting setup. As I mentioned above, when the key gets to your system, it is incorrect unfortunately. We are unable to help debugging of your application to see why this is the case.
  7. Ah, indeed thats likely causing the problem there. If a user is clearing things each and every time visiting, the system would see it as the user visiting every time. As mentioned by Matt, having an option to switch this off would probably be useful in this scenario
  8. This is an old topic, but for anyone else also looking, this is now in System->Site Features->Integrations. I have hidden the other solution and marked this one instead to resolve confusion
  9. Are you the leader of that club? As mentioned in the message on removal, they would not be able to join again unless invited by a leader, if they are removed by someone.
  10. Just to note here, if you are referring to the issue in Adrianos plugin, you would need to await an update to that item to resolve the issue
  11. As mentioned, this will be resolved as soon as we release the next beta. We would not add untested code onto the cloud platform.
  12. I would suggest disabling all 3rd party items before you test. You have quite a lot there, and some of which are directly integrated with those areas where people log in.
  13. Please contact your hosting to see if any caching on litespeed can be switched off. It does need to be noted here that we provide only limited support when hosted on environments alternative to apache
  14. There isn't really any other way within the software I can think do do what you are looking for at present, unfortunately. I will come back if I have any other thoughts of course, but thats all I have at present
  15. Could you please first of all switch off that caching and test it again, so we can rule this out?
  16. Are you using any caching on your server at all? Something is causing the system to believe it's a different device here, so Im wondering if this may be a cause
  17. You can add custom profile fields to the member card at the side of a post, in the manner shown in the guide below. With regard displaying awards, and existing fields, you would need customisation in order to achieve this. Take a look at the display formatting section specifically on these, and if you have any questions, please let us know.
  18. Glad to hear it. Of course, let us know if you have any further issues
  19. No problem at all, happy to help 🙂
  20. This is because the software does not yet support PHP 8.1. At present 8.0 would be the highest
  21. In the following location, you will see a "Require customer's real name and Billing Address" setting you can select for donations. In a lot of cases it's a good idea to have this set up in any case, as some methods of payment will not be allowed to be used without it. Commerce->Payments->Settings->Checkout
  22. We generally have beta releases out in quick succession, so you wont be waiting weeks, don't worry.
  23. As you can get into the admin CP, the simplest way to do this is to disable an application in System>Site Features>Applications, then reenable it. That will rebuild those
  24. The only way to do so without setting up, would be to sent them messages via the private message system on the site. However alternatively there are these ways Set up private forums for the members who want them. The downfall of this is it could end up with many forums. You would need to set up each member in their own usergroup and assign those groups accordingly, so its not the tidiest of solutions You could set up a club for each of the parents. You would set it as a private invite only club, and invite the parents to that club. The advantage to this being you could invite more than one person (for example both parents are on the site) to that club, and add nodes of your choice to it Another solution would be to have them post a topic in a forum which is set to show topics only to the member who posted them. You could then reply to that topic with updates on the child. There isnt really anything I can think of that would be a one click solution as you mention above, but that should give you some ideas. Please ask if you have any further questions on the above
  25. Unfortunately without access, its simply not possible to investigate the problem. Its very likely this will need to escalated to a higher tier of support, who will indeed need full access in order to debug the issue
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