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Everything posted by Marc
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Subscription buttons don't show up.
You would need to raise a new invoice for that subscription in the admin CP, or remove the subscription which will then allow for repurchase
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IOS photos are uploaded upside down
We would need an example of this in order to take a look. Is it one specific user having the issue there?
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Can't seem to get FB/Instagram OEmbed working.
If this is being done by the browser, there is nothing you would be able to do on the site of facebook options to correct that
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Can't connect to POP3 mail server
The error you are asking for is actually what is shown there. The software cannot connect to that pop3 address. Its something you would need to take up with your email host unfortunately
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Update to new version wouldn't complete
Thank you for letting us know
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Template Error in Blogs
Please check the admin username and password as those are currently incorrect
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[Commerce] ps_expire supports renewals up to 2038 year only
- Trying to get Signatures to show up.
There is no specific size, as the software is responsive in nature.- "You are not awaiting validation for a lost password request"
There is. It should be used within 1 hour, or there would need to be a new request- Upgrade to 4.6.12 issue
ACP->Support (top right) . You will see optional patch showing as a label under the version- 4.6: How to restore custom member titles
You would have needed to select that you current ranks are retained when you did the upgrade. If you havent, they would not be present unfortunately- IndexNow Timing Out
No problem. Good luck in getting the issue resolved- "You are not awaiting validation for a lost password request"
Are you using any external mail service that may be altering links? This tends to be the most common cause of issues such as these- How can you Manage Blocks on the user registration/login page?
whatever your site is, with /register/ at the end would get you to the registration page- IndexNow Timing Out
You would need to check the connectivity between yourself and indexnow to determine where the timeout there is. As this is an issue on the connectivity side of things, there is nothing we can do from a software point of view that would prevent this- won a dispute
If you approve, you would just be approving the transaction.- won a dispute
Sorry, Im not sure I understand the question there. If you refund/credit, it will of course reverse whatever benefit the user has.- Manage Followed Content > Gallery > Images giving this error
This has now been patched. Please visit support within your admin CP and apply the patch that is showing. If you are not seeing it yet, give it a few minutes- Club description is repeated when not logged in community
There has been a patch pushed out for this for you. You can see patches by visiting your support area in the admin CP. If you are not seeing it just yet, give it a few minutes and it will show up- Upgrade to 4.6.12 issue
A patch has now been release for this and is currently being pushed out. Please go to support in your admin CP to see this. If you do not see the update, wait a few minutes and check again- How to see the Terms & Privacy Policy data accepted by user?
There is no way in which to show this historically unfortunately- How do I remove the "Upgrade to Cloud" message in AdminCP? End of Independent Hosting?
There is no way in which to remove the link in the ACP- don't receive email notification
I know what you mean, but I will need the example name. You can PM that to me if needed, but I wont be able to investigate without that example- don't receive email notification
I would need a specific example to look through there. If you can provide this, I can take a look- 500 error after upgrade to 6.12
recovery mode disables 3rd party items. If you have none, it wont actually be doing anything - Trying to get Signatures to show up.