Marc
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Everything posted by Marc
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There is no way in which to delete them, however if you have it enabled and its not deleted them, that would be an issue. Unless of course you mean you just set that? If so, you would need to wait 24 hours, as it only runs once a day
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You would need to work with whoever set up your custom friendly URLs for you. Its likely one of them simply conflicts with the new URLs for events -
No problem at all. Sorry there wasnt really any simple solution for you on this occasion
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We can look into that for you. Before we do, please could you confirm you are now able to get into the marketplace?
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What is the best practice to modify child theme html?
Marc replied to Nigel Moore's topic in Technical Problems
The child template would work the same as the parent template. If you have a modified template, that template will not be updated in any way -
I have created a ticket for you on this, and someone will be in contact
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No problem at all 🙂
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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It actually looks like an issue with your outgoing mail. Are you using apple mail for outgoing emails?
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^ movie so bad, they made it twice LOL Please do let us know if you see any issues
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We have just made a change for you to speed that up somewhat. Let us know if this doesnt help of course
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Card testing fraud through Stripe - need to take some action
Marc replied to rllmukforum's topic in Technical Problems
This will indeed be why you have the issues there. Guests cannot use donations in the latest releases -
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Could I just check you arent on incognito or have anything that would block your location on the browser? The translation issue we have a bug report for. Thank you for that 🙂
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4.7.3 and 4.7.4 beta 1 - Events search error
Marc replied to Richard Arch's topic in Technical Problems
Thank, you. I have created a ticket on your behalf, and someone will be in contact as soon as possible -
Please continue on the topic you opened there. I can then take a look for you
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Please check the details there, as they are not allowing access unfortunately
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4.7.3 and 4.7.4 beta 1 - Events search error
Marc replied to Richard Arch's topic in Technical Problems
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. -
A way to prevent Moderators from viewing user IPs?
Marc replied to Disruption's topic in Technical Problems
join the club -
Its impossible to really say without more information. Did you ask what the link is they were on when they were ask for that information? This will help you determine at least if it is on your site or not
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Ah, of course. I assumed the op was looking to redirect to where it now is.
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Please could you provide me with information on what core files are showing to be incompatible, as that's not showing in your screenshot. There is only a 3rd party item showing there named "Club Enhancements"
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Glad you found the cause of the issue there.
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Nice solution! Assuming you would add the redirection within that html file?
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
