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Marc

Invision Community Team
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Everything posted by Marc

  1. Marc
    There does seem to be an immediate assumption the issue is with the software there. I would suggest first of all switching to php 8, and then running the requirement checker, as mentioned above. You can find this in the following location https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
  2. Marc
    Im not sure what you mean here. You have just created a request for support. We simply dont do it via the ticket system any longer. We are still staffed here 🙂 As mentioned above, you would click to create a new theme. All new themes are default by design You would need to contact the author of the items you are having issues with in order to resolve those.
  3. Marc
    Please first of all check with the author of those applications to make sure there is no difference between the 2. If this is confirmed, please ensure we have access to both instances
  4. Marc
    It will only work if you have it set as discussions, as mentioned by my colleague. If you want the email follow ups, then its enable solved, and forum disussions you are looking for
  5. Marc
    This is not an option on Invision Community as it was in the past, as you can set pages as the default application. The only method is to move the site to root, then set the default application as the pages application
  6. Marc
    This is correct. The only ones which needed addressing were the ones whereby you needed to disable that 3rd party application
  7. Marc
    This would be more a suggestion than a bug. You have show a placeholder when there is text to enter. In this case you wouldn't be entering text, as it's a date picker.
  8. Marc
    If there are inconsistencies you have seen, please let us know and I can get those added as a bug
  9. Marc
    Are you still getting any errors?
  10. Marc
    Your site running on PHP8 doesnt mean your tasks are running on PHP 8. Please check this with your hosting company
  11. Marc
    As mentioned in response to that one previously, please disable the videos application, as it looks like this is where your issue is coming from on that error
  12. Marc
    Yes. You would use the word filters for this. If you go to System->Settings->Posting within your admin CP, you will see a word filters tab. You can add words here and choose whether you want to replace, hold for approval, or even block the submission.
  13. Marc
    No, you should not add more in your config file. The error messages there are old, and should be ignored unless you are seeing those on the latest release?
  14. Marc
    You would need to ask your hosting company the question there
  15. Marc
    No problem at all 🙂
  16. Marc
    Thank you. Your ticket has been escalated
  17. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  18. Marc
    Please provide me with a couple of linked examples, and I will get a ticket created for you on this. Please also ensure all access details on file are up to date
  19. Marc
    Have your background tasks that are rebuilding content completed? Please check this from the dashboard of your admin CP
  20. Marc
    Yeah, that would be correct, yes. We do not provide a personalised email service at present
  21. Marc
    Glad to hear it 🙂
  22. Marc
    Very good spot 🙂
  23. Marc
    These arent things in which you need to worry about if you are using our email service. They go out from our address and is already set up.
  24. Marc
    No problem at all, Tom
  25. Marc
    If this is for facebook login, please see the following https://invisioncommunity.com/4guides/members-and-groups/social-sign-in/facebook-r300/
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