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Marc

Invision Community Team
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Everything posted by Marc

  1. Excellent! Glad to hear you got things working. 🙂
  2. Marc replied to 15Degrees's post in a topic in General Questions
    Im not sure I understand your question. The login page would be the same for users who are created via CSV
  3. Marc replied to Elon Report's post in a topic in Technical Problems
    no problem. Please let us know how you do with that
  4. As I mentioned above, you need to update your admin CP details in your client area. Please see the below for details on how to do this if you are unsure
  5. The original item is still open. Unfortunately, it does seem facebook keep changing things on their end.
  6. I would add any further information you have to your ticket. I see Daniel responded on there a short time ago
  7. Its just the name we needed, rather than the full login. We do however need full admin access to the site. This must be populated within your client area, rather than sent via PM. We can then take a look
  8. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  9. Usually that would be as a result of outdated code in a database template somewhere, so would start with reverting and testing those
  10. This is correct on the front end. You would need to change it as admin if you needed to change the type of club. Please feel free to post this up within our feedback area if you wish to see this change in the future
  11. As mentioned above, these are indeed supported. Taking a look at your system, you need to upgrade
  12. I cant actually see any way in which you will be able to do this unfortunately, as they would both be guests when they attempt registration, and its actually a different subscription you are offering these people. The other issue you have, is if you are using subscriptions rather than a normal product, you couldn't even allow it to only one group, even if you do it once signed in.
  13. As mentioned a couple of times above, we would need an example user on your site who is seeing this, in order to look at the problem for you
  14. Marc replied to Elon Report's post in a topic in Technical Problems
    We have no way in which to change your Zapier API key. We did not change your API key
  15. Actually all of those I would think (if they are the full table names?). For example we have all core_ and forum_ and calendar_ based tables, but even the forums table for example is forums_forums. Back those tables up, then delete them I would say
  16. We are unable to give you any of those details, as its not our server unfortunately. What is the exact error?
  17. We cannot tell you what the username and password are for your database. Only your host can give you that information. I would ask however, why are you running the installer?
  18. No problem at all. I see you appear to have hosting issues at present
  19. No problem. Good luck with getting it all sorted 🙂
  20. If you only have the forums application installed, that would probably be correct, yes. Of course, with anything like this backup, backup, backup
  21. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  22. In the first instance, please update your site to the latest release and test this again. However I would say, that appears to be coming from imagemagick on your server.
  23. Yes, that would indeed be used on renewals