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bradl

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  1. Late to this topic but would love to be able to tie a product to an event RSVP somehow.
  2. Aaaaannnnd I just found what seems to be the issue. The addresses that don't work have two-letter state abbreviations instead of the full state name. If I edit their address and select from the drop-down, all is well. I'd love to proactively find and fix for members but at least I now know what to tell them.
  3. I understand that we are on the last legs of shipping being supported. If it is still supported until stricken from the code base, my members are reporting an issue with an available shipping rate ($0 free, pick up at meeting) not displaying for them at checkout. I've verified this for a couple accounts. Other accounts seem fine. The trouble accounts appear to have valid primary addresses in the system and I've tried opening up the rate availability to ALL, worldwide, but they are only shown domestic and international rates from my setup. Unfortunately for us as a real-world club we do use shipping regularly for club related items 😞
  4. Think I found the app causing the error. Seems like I can toggle the error on/off. Will locate the maintainer and see if there's an update.
  5. Spoke too soon. 500 errors on forum topics came back. Currently trying disabling all applications and got a topic to load, so will try enable/disable each one to see if I can find a correlation.
  6. Fingers crossed that whatever transpired to cause the 500s was transient then. Will be updating plugins and third party apps as I sort out the new plugin situation. Cheers.
  7. Latest error is Nov 7 referencing a blog template error. Nothing more recent.
  8. Post-update to the latest monthly I got a report that clicking in to any topic resulted in a blank page. I confirmed with two different browsers. Cleared cache, disabled all plugins, tried default theme. Clubs tab results in a 500 error. Forum *topics* result in 500 error. Forum *lists* work. Events seems to work. Blogs (imported via RSS) seem to work. Gallery seems to work. Pages seem to work. Apps like Community Map seem to work. (I do have a locked task on Competitions and have opened a support topic on its home site).
  9. "Caching is not working correctly, please contact support for further assistance." Tried manually flushing cache after applying September update — no change.
  10. Just installed. Love it. Minor observation, the forum topic that gets created doesn't seem to reflect the department that generated it. Example (dog forum) selecting Grooming Request department creates a forum topic as expected, but the embedded content shows "General" as the department. Choosing a different department also still lists General as the originator. Really like how this app works. Will be useful for our organization.
  11. In the countdown widget is there any way to limit/omit/hide the 'seconds' display? And possibly minutes — even better only show minutes during the last hour 🙂
  12. Resolved by Support with a patch. Many thanks.
  13. I was fooling around with adding a blog and during setup selected visible only to user I specify, and chose my own account. On reload I get only a white screen (any site page, from any browser, Mac). I discovered that if I delete history and cookies I can reload the site and browse as a guest, but as soon as I log in ... white screen. I deleted the (suspected cursed) blog but still cannot log in. I tried logging in using a different account (an admin account, then a test user account, both from the ACP and from history-deleted other browsers) and always white screen. Browsers are giving me 500 errors so it feels like I blocked myself somehow ...
  14. New club treasurers always contact me in a panic when they see the invoices. I have to coach each new one to ignore Invoices and only be concerned about Transactions. However, we have many computer-phobic club members who sometimes stumble trying to purchase something and *sometimes* I can sort of read the invoice trail and discern that they are actually trying to accomplish a purchase; for those members I feel OK reaching out to help them, but for the vast majority of dead-end invoices I just have no idea if someone was "just looking" or actually having trouble.
  15. Ah, thanks for that.
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