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crmarks

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  1. Like
    crmarks reacted to Matt for a blog entry, 4.4: New Email Features   
    It's easy to think that email is a relic from the past; from simpler times long before social media and the rise of phone apps.
    And it's reasonable to think that way. Your phone constantly pings at you, and your laptop OS constantly pings at you, so why bother with email?
    Because it's still a hugely powerful medium to get and retain attention.
    In 2017, over 269 billion emails were sent and received per day. Of those, 3,360,250,000 are opened, read, and a link clicked.
    Email is still very much a critical tool in your quest for retention.
    Invision Community knows this. We have options to notify members of replies by email, weekly or monthly digests by email and members can opt-in for bulk emails sent from your community team.
    Given how important email is, it was only fair that we invested in some love for our email system for 4.4.
    Email Statistics
    Just above, I mention that 269 billion emails are sent, and 3.4 billion are opened, read and clicked.
    How many emails are sent from your Invision Community daily?
    (No cheating and checking with SendGrid)
    You probably have no idea as we didn't record email statistics.
    As of Invision Community 4.4 we do!

    Chart showing the number of emails sent daily
    We now track emails sent, and the number of link clicks inside those emails.
    Email Advertisements
    Email notifications are a powerful way to get your members to revisit your community. The member welcomes these emails as it means they have new replies to topics they are interested in reading.

    While you have your member's attention, you have an opportunity to show them a banner-style advertisement.


    The new email advertisement form
    When creating a new email advert, you can choose to limit the advert to specific areas such as topics, blogs, etc. - and even which forums to limit by.


    Subliminal messages
    This is a new way to reach your audience with your promotions.
    Unfollow without logging in
    Despite spending most of this blog entry shouting the virtues of email, it's inevitable that one or two members may wish to stop receiving notification emails.
    In previous versions, the unfollow link would have taken you to a login page if you were signed out. For members that haven't been back in a while, this may cause some annoyance if they do not recall their login details.
    Invision Community 4.4 allows non-logged in members to unfollow the item they received an email about or all followed items without the need to log in.

    You no longer need to log in to unfollow items
    Respecting your member's inbox is vital to keep on good terms with them and to keep them engaged in your community.
    We'd love to know which of these features you're most keen to try in 4.4. Please drop a comment below and let us know!
  2. Like
    crmarks reacted to Matt for a blog entry, 4.4: SEO Improvements   
    It's been said that the best place to hide a dead body is on page 2 of Google.
    While we can't promise to get you to page 1 for a generic search term, we have taken some time for Invision Community 4.4 to do an SEO sweep.
    Moz.com defines SEO as "a marketing discipline focused on growing visibility in organic (non-paid) search engine results. SEO encompasses both the technical and creative elements required to improve rankings, drive traffic, and increase awareness in search engines."
    We have the technical skills and were fortunate enough to have Jono Alderson of Yoast lend his time, knowledge and vast experience to improve our SEO.
    This blog article gets a little technical. It's completely fine to leave at this point with the comfort of knowing that Google will be a little happier on your site with Invision Community 4.4.
    The majority of the changes are designed to send stronger signals to Google and friends over which content to slurp and which to look at a bit later.
    Still here? Good. Let us roll up our sleeves and open the hood.

     
    Pagination
    The most visible change is that we've taken pagination out of query strings and placed it in the path.
    For example, the current pagination system looks a little like:
    yoursite.com/community/forums/123-forum/?page=3
    Which is fine but it gets a little confusing when you add in a bunch of sort filters like so:
    yoursite.com/community/forums/123-forum/?sort=asc&field=topic&page=3
    A better approach would be to make a clear signal to both Google and humans that pagination is a separate thing.
    Invision Community 4.4 does this:
    yoursite.com/community/forums/123-forum/page/3/?sort=asc&field=topic
    Not only is this good for search engines, but it's also good for the humans too as it is more readable and no longer confused with filter parameters.

    Of course, we ensure that the old style pagination is redirected (via a 301 header) to the new pagination URL automatically so nothing breaks.
    Canonical Tags
    These tags are a way of telling search engines that a specific URL is the 'master copy' of a page. This helps prevent duplicate content from being indexed.
    Without it, you are leaving it up to the search engine to choose which is the master copy of the page.
    For example:
    yoursite.com/community/forums/123-forum/ and yoursite.com/community/forums/123-forum/?sort=desc&field=time may show the same content but have different URLs.
    By setting the canonical tag to point to yoursite.com/community/forums/123-forum/ regardless of filters sends a strong signal to the search engines that this is the page you want to be spidered.
    Invision Community sets these tags in many places, but we audited these in 4.4 and found a few areas where they were missing.
    For example, viewing a member's profile doesn't always set a canonical tag which may confuse search engines when you click on "View Activity" and get a list of content items.
    Soft 404s
    When an application or website wants to tell the visitor that the page they are looking for doesn't exist, it sends a 404 header code along with a page that says something "We could not find that item" or "No rows available".
    If a search engine spiders a page that looks like a 404 page, but it doesn't have the 404 header code, it logs it as a "soft 404".
    Given the short amount of time Google has on your site to discover new content, you don't want it to hit many soft 404s.
    Invision Community 4.4 omits containers (such as forums, blogs, etc.) that have no content (such as a new forum without any topics yet) from the sitemap, and also adds a 'noindex, follow' meta tag into the HTML source.
    Google will periodically check to see if the status of the page has changed and happily slurp away when content has been added.
    Other changes
    Although the changes listed here don't deserve their own section in this article, they are no less important.
    We have audited the new JSON-LD markup added to Invision Community 4.3 to help search engines better understand the relationship between pages.
    The "truncate" method that is used to display a snippet of text in areas such as the activity stream now only sends the first 500 characters to the javascript method to reduce page loads and page 'noise'.
    The profile view in Invision Community contains a mix of information pertinent to the member and content they've authored.
    We've ensured that the content areas are using a specific URL, with appropriate canonical tags. This will help reduce confusion for search engines.
    If you made it this far, then well done. It's time to slam the hood closed and mop our collective brows.
    These changes will certainly help Google and friends spider your site a little more efficiently and have a clearer idea about what pages and data you want to be indexed which can only improve your ranking.
  3. Like
    crmarks reacted to Matt for a blog entry, 4.4: Turbo charging loading speeds   
    It might seem a little odd starting a blog on increasing Invision Community's speed with the word "lazy",  but I'll explain why this is a good word for performance shortly.
    Earlier this year, Google announced that page speed is a ranking factor.
    Simply put, if your site is slow, it will be ranked lower in Google's search results.
    It is always a challenge making a large application like Invision Community as efficient as possible per page load. A single Invision Community page can pull in widgets from multiple applications as well as a lot of user-generated content with attachments, movies and images used heavily. 
    This is where being lazy helps.
    Lazy loading is a method by which attachments, embeds and images are not loaded by default. They are only loaded when the viewer scrolls down enough to make them visible.
    This allows the page to load a good deal faster now it doesn't have to load megabytes of images before the page is shown as completely rendered.
    I was going to take a fancy video showing it in action, but it's hard to capture as the system loads the media just before you get to it, so it looks fairly seamless, even with sluggish connections.

    Not the most dynamic image, but this shows the placeholder retains the size of the image
    In addition to image attachments, we have also added this lazy loading to maps and Twitter emoji images.
    Improving non-image attachments
    Once we had implemented the lazy loading framework, an area we wanted to improve was non-image attachments.
    We have listened to a lot of the feedback we had on this area, and have now made it very clear when you add an attachment into a post. We've even returned the download count now it's being loaded on demand.

    Using attachments when posting
    All the letters
    When we first implemented the letter avatars in 4.3, we discussed whether to use CSS styling or use an image.
    We decided to go with an image as it was more stable over lots of different devices, including email.
    We've revisited this in 4.4, and switched the letter avatars to SVG, which are much faster to render now that the browser doesn't have to load the image files.
    Other performance improvements
    We've taken a pass at most areas with an eye for performance, here is a list of the most significant items we've improved.
    Several converter background tasks have been improved, so they work on less data Duplicate query for fetching clubs was removed in streams Notifications / follower management has been improved Member searches have been sped up (API, ACP live search, member list in ACP, mentions, etc.). Stream performance has been improved UTF8 conversions have been sped up Elasticsearch has been sped up by using pre-compiled queries and parameterisation, as well as the removal of view filtering (and tracking) HTTP/2 support with prefetch/preload has been added Several PHP-level performance improvements have been made Implemented rel=noopener when links open a new window (which improves browser memory management) Several other performance improvements for conversions were implemented that drastically reduce conversion time IP address lookups now fetch IP address details from us en-masse instead of one request per address Cache/data store management has been streamlined and centralised for efficiency Many background tasks and the profile sync functionality have all been improved for performance Brotli compression is now supported automatically if the server supports it Redis encryption can now be disabled if desired, which improves performance Phew, as you can see, we've spent a while tinkering under the hood too.
    We'd love to hear your thoughts. Let us know below!
    This blog is part of our series introducing new features for Invision Community 4.4.
  4. Like
    crmarks reacted to Mark for a blog entry, 4.4: Increase visitor registrations with Post Before Registering   
    It's very easy to focus on a single metric to gauge the success of your community.
    It's very common for community owners to look at page hits and determine if their SEO and marketing efforts have paid off.
    Getting traffic to your site is only half the equation though. The most valuable metric is how many casual visitors you're converting to engaged members.
    Invision Community already makes it easy for guests to sign up using external services such as Facebook, Twitter and Google.
    However, there has to be a conscious decision to click that sign-up button. For some, this may be a barrier too many.
    Invision Community 4.4 reduces this barrier by allowing guests to create a post to a topic they want to engage with.
    Once they have posted, they are asked to simply complete their registration. They are more likely to do this now they have invested in your community.
    This will be incredibly valuable when you consider how much traffic a forum receives from inbound Google searches. With Post Before Registering, you'll increase your chances of turning that inbound lead into a registered member contributing to your site.
    Let me take you through the feature and show you how it works.
    When browsing the community guests will see the ability to submit a post, with an explanation that they can post now and complete registration later. The only thing they have to provide in addition to their post is an email address.

    Posting as a guest
    This works in any application for new content (topics, Gallery images, etc.) as well as comments and reviews. It will only show when a newly registered member would be able to post in that area - for example, it will not show in a forum that only administrators can post in. 
    After submitting the post, the post will not be visible to any user, but the user will immediately be redirected to the registration form with an explanation to complete the registration. The email address they provided will already be filled in.

    Registration form after posting as a guest
    At this point, the user can either fill in the registration form, or use a social sign in method like Facebook or Twitter to create an account. After the account has been created, and validation has been completed if necessary, their post will automatically be made visible just as if they had registered and then posted.
    If the user abandons the registration after they've submitted their post, an email will be sent to them to remind them to complete the registration.

    Email reminding user to finish registering
     
    Some Notes
    Invision Community already has a feature that allows guests to post as guests without registration if granted permission. That feature has not been removed and so if you already allow guests to post, the behaviour will not change. This new feature is only available when a guest can't post in a given area, but a member would be able to. The entire feature can also be turned off if undesired. If the area the guest is posting in requires moderator approval, or newly registered members require approval of new posts, the post will enter the moderation queue as normal once their account has been created. Third party applications will require minor updates to support this feature. Once your casual visitor has invested time in your community by crafting a post, they are much more likely to finish the registration to get it posted. If you have set up external log in methods, then registration only takes a few more clicks.
    This blog is part of our series introducing new features for Invision Community 4.4.
  5. Like
    crmarks reacted to Matt for a blog entry, 4.4: Animated GIFs   
    Communication has come a long way since those very early humans grunted at each other to determine if they wanted more mammoth for lunch.
    The course of human history has seen cave paintings, hieroglyphics, the written word, emoji and now GIFs.
    GIFs have been around since the dawn of the internet. Many websites proudly displayed a 'man at work' animated GIF when they were under construction.
    Now, GIFs are now mostly used to express complex thoughts and emotions by showing a short animation.

    Mind Blown
     
    Invision Community has allowed GIPHY to be used as an embed for a while now, but we craved something much more straightforward.
    Behold, the GIF button!
    Now your members can reply with the majesty of animation.
    Of course, GIFs won't replace real and meaningful conversation, but they are a fun way to express yourself quickly and encourage more engagement.
    The GIPHY functionality is enabled via the 'Community Enhancements' page in the Admin CP.

    GIPHY is enabled from the enhancements page
    All you need to do is grab a key from GIPHY, and you're all set!

    Configuration
    You'll notice a "MPAA style rating" option.
    This allows you to select a maximum rating for the GIFs as some will have adult themes and language that may not be suitable for your community.
    For example, you can choose "G" for general audiences, "PG" or "PG-13" to limit what is shown.

    Yes!
    Drop your favourite GIF below to show us how you feel about this new feature.
    This is a blog about our upcoming Invision Community 4.4 release, due later this year.
  6. Like
    crmarks reacted to Mark for a blog entry, 4.4: AdminCP Notifications   
    Do you recall that scene in Harry Potter where young Harry is sitting in his Uncle’s living room when hundreds of letters from Hogwarts burst through the fireplace, filling the room?
    Sometimes, when you log into the administrator’s control panel, it can feel a bit like that.
    As the administration control panel has evolved, there has been more of a need to display notifications, alerts and warnings to the administrators.
    There are several things which may require an administrator's attention which may show a notice on the AdminCP dashboard, a banner on the community, or send an email. For example:
    When a new version of Invision Community is released. A new member registers and requires administrator validation. A configuration issue is detected, for example if dangerous PHP functions are enabled on the server. There are items Commerce which require manual action, such as transactions pending manual approval or items to be shipped. Up until now, each such area would manage how these notifications show and are sent independently. In 4.4 we have introduced a new section of the AdminCP which shows all things which require administrator attention in one place, easily accessible from any AdminCP page.

    AdminCP Notification Menu
    Clicking on any of these notifications will take you to the relevant area of the AdminCP, or there is also a full-screen Notification Center which allows you to quickly take common actions such as approving members.

    AdminCP Notification Center
    While the best approach is to take the appropriate action (which will automatically dismiss the notification) so you always have an empty Notification Center, most notification types can be hidden, either temporarily on a per-notification basis by clicking the cross in the top-right, or administrators can hide all notifications of a certain type from their individual settings. Administrators can also choose which type of notifications to receive an email notification about.

    Notification Settings
    Each notification has a severity indicated by the coloured bar on the side and certain notifications can also show banners either across the AdminCP, or also on the front-end (to administrators).
    Notifications group automatically (so for example, if there are 5 members pending approval, you will see 1 notification rather than 5 separate ones) and where appropriate each administrator can choose if they want to receive a single email, or a separate email with each occurrence.
    Now you won't miss an invitation to Hogwarts, or anything important again.
    This is a blog about our upcoming Invision Community 4.4 release, due later this year.
  7. Like
    crmarks reacted to Matt for a blog entry, Guest Blog: How to incorporate new features into your community   
    Today, we're handing over our blog to long time client and friend to Invision Community, Joel R.
    @Joel R is often found hanging out in our community offering his insight and wisdom when he's not harassing the team in Slack.
    Over to Joel.
    Invision Community releases a variety of blockbuster features in every major update, which usually hits once a year.  You may think those updates are not enough (it’s never enough!), but I wanted to spend some time talking about how to survey and incorporate those features into your community systematically. 
    This blog post is not about any specific feature, but more a general and philosophical approach in integrating the newest features.  My goal is to help you get the most out of every new IPS update!      
    You may think that many of the features in the updates are easy to assess.  You either want them or don’t.  But it’s not that easy. 


     
    I was inspired by some recent personal experiences when I found myself revisiting features from 4.2 and earlier.  I was pleasantly surprised to realize that I still had so much to experience and learn from those features, all of which I had previously reviewed when they were initially released.  Invision Community comes packed with rich features, and no community manager is expected to be a master at everything.  But a systematic approach is your best chance at making sure you get the most out of every feature.
    To give a personal example, I jumped into Social Media Promotion when it first came out in 4.2.  The new Social Media Promotion offers several powerful tools for social media cross-posting, and I immediately wanted to learn how I could use it to cross-post content to my Facebook and Twitter accounts.  It’s an easy drop-in replacement for services like Hootsuite or Windscribe and allows community managers to drip interesting content to their social media pages for constant advertising and social engagement.
    Well, it turns out my Facebook and Twitter reach is nil because I have no followers (wish I was more Internet famous!), so I soon lost interest and dropped Social Media Promotion as a tool.
    A couple of months ago, I was assessing my homepage versus other popular websites when I came across a startling realization: I could make a gorgeously visual homepage on par with Instagram using Our Picks – a feature of Social Media Promotion.

     
    I would intentionally ignore the social media component, but use the other component of Our Picks for a beautiful new homepage.  The context of using Our Picks for a homepage opened my eyes to a whole new way to evaluate Social Media Promotion, and what was once a feature on the back burner is now – literally - the front page of my Invision community.  I love it!   
    To help you incorporate new Invision features, I’ve brainstormed 5 strategies on how to make the most out of Invision feature updates.  Each strategy comes with a mini-lesson for an action plan. 
    1.    Learn the knowledge, not the feature.
    This is my personal motto when Invision Community releases a new feature.  I’m more concerned about the knowledge and broader usage of the feature than implementing the feature itself: What’s the potential scope of the feature?  In what context could the feature be used?  How did Invision Community intend for the future to be used, and what are other ways it can be used?  
    I’ve never worried about the technical configuration of the feature.  You enable or disable some settings, and that’s it.  But what’s more important is how the functionality can best be integrated and in what context.  You never know when you might come back to the feature for the next great idea, and you can only do that if you possess the knowledge and application behind the feature.  
    Lesson: Try every feature at least once, even if you don’t need it.
        
    2.    When at first you don’t succeed, take a nap.
    Some things take a while to think about.  Don’t try to cram through all new Invision Community features.  There’s too many to digest in one pass.
    Assess the features you’re most interested in one by one, play with each feature until you’re satisfied, test them, find out how they work, and when you get frustrated, take a nap.  Eat some ice cream.  Go jogging.  And revisit in a month.  The bigger the feature, the longer you should think about it.
      
    The biggest “aha” moments didn’t come to me right away.  When you try to rush through a feature, you can get rushed results.  Take your time to bounce ideas around your head and try to think through the context of how to best utilize the feature.   
    Lesson: For features that you like, set a calendar to revisit after a month.  Then take a nap.  
    3.    You’re running the marathon, not a sprint.  
    Successful community managers have evolved with the changing needs of our audiences.  While our mission remains the same, the backdrop of user expectations and digital trends has dramatically changed.  
    When you implement a feature, you should be evaluating it for both sustainability and longevity.
    Is this a sustainable mechanism to keep up with? 
    Is this something that I want to continue for the foreseeable future?  
    It’s nice to play with new features; every major update is like a Christmas unwrapping of new features.  But you need to prudently pick-and-choose which feature is most appropriate and how it can give you an impact for the long-term.  Sometimes it’s better to do a few things very well than many things not well at all.
    Lesson: Ask yourself if you see yourself using the feature 3 years later?
    4.    Make it uniquely yours
    Invision Community ships with default features ready to use out of the box, but those features are just that: default.  We like to dress up our theme with custom colors, designs, and logos.  You should apply the same flair for customization with your features.
    Some features are ready to be customized: reactions, ranks, and group promotion.  Others, however, might take more thinking.  Here are some examples to spark your creativity:
    •    Social Sign-in Streamline – are you using the default message, or did you customize it with a unique and clever introduction?  
    •    Fluid Forum – did you activate fluid forum and hope it went well?  Or did you use it as an opportunity to re-analyze your entire forum structure for the modern web?  
    •    Leaderboard – did you leave it as a Leaderboard, or could it be Genius board for a technology company, or Joyboard for a nonprofit, or Loyaltyboard for a consumer brand?
    Lesson: Make the feature uniquely yours.
    5.    Talk through your scenario
    Every battle-tested community manager knows that the only thing constant is change – whether it’s our forum software, ACP settings, user expectations, and broader digital trends.  It’s important to find a trusted circle of friends and users who can help you steer and implement features.  It may sound great in your head, but other users may look at it very differently. 
    On my site, I have a trusted group of users called “Champions.”  In my pre-planning stage, I float my ideas by them as early in the process as possible.  They’ve provided valuable feedback of user expectations with differing perspectives.  I’ve nixed certain features based on their veto, and I’ve tweaked continuously based upon their continuous input.  Talk through your scenario with your trusted friends, and not just with the voices in your own head!    
    Community management is such a uniquely rewarding and challenging role because every community demands and needs a different set of features.   Invision makes it easy with regular releases of exciting features, but you also need to make the most out of those features on your own.  Don’t just turn on the next feature: turn on excitement, joy, and community.  
    If you notice, I didn’t include a lesson yet in my last strategy when you’re ready to talk about your scenario.  And that’s because it’s the ultimate lesson:
    Write the next guest post in the Invision Community Blog and share your own success story in how you adopted a new Invision feature.  We’d love to hear about it.
    Thanks Joel!
    We love this angle on how to best evaluate the myriad of opportunities the Invision Community software allows.
    What is your biggest take-away from Joel's advice?
     
  8. Like
    crmarks reacted to Matt for a blog entry, Your GDPR questions answered   
    You've no doubt heard about GDPR by now. It's a very hot topic in many circles. Lots of experts are weighing in on the best approach to take before the May 25th deadline.
    Which reminds me of my favorite joke:
    "Do you know a great GDPR expert?”
    Yes, I do!
    “Could you send me his email address”
    No, I'm afraid not.
    I wrote about how Invision Community can help with your GDPR compliance back in December. I've seen a lot of posts and topics on GDPR in our community since then.
    First, let's get the disclaimer out of the way. I'm a humble programmer and not a GDPR expert or a lawyer. The information here is presented to assist you in making decisions. As always, we recommend you do your own research and if you're in any doubt, book an appointment with a lawyer.
    It is also worth mentioning that GDPR is very much a living document with phrases like "legitimate interest" and "reasonable measures". None of these phrases have any real legal definition and are open to interpretation. Some have interpreted them severely, and others more liberally.
    GDRP is about being a good steward of the data you store on a user. It's not designed to stop you from operating an engaging web site. There's no need to create stress about users linking to other sites, embedding images, anonymizing IP addresses, and such on your site. These don't impact any data you are storing and are part of the normal operation of how the web works. Be responsible and respectful of your users' data but keep enjoying your community.
    Let's have a quick recap on the points we raised in our original blog entry.
    Individual Rights
    The right to be informed
    Invision Community has a built in privacy policy system that is presented to a new user, and existing users when it has been updated.

     
    What should your privacy policy contain? I personally like the look of SEQ Legal's framework which is available for free.
    This policy covers the important points such as which cookies are collected, how personal information is used and so on.
    There may be other services out there offering similar templates.
    Right to erasure
    I personally feel that everyone should listen to "A Little Respect" as it's not only a cracking tune, but also carries a wonderful message.
    The GDPR document however relates to the individuals right to be forgotten.
    Invision Community allows you to delete members. When deleting members, you can elect to remove their content too. There is an option to keep it as Guest content, thus removing the author as identifiable.
    It's worth using the 'keep' option after researching the user's posts to make sure they haven't posted personal information such as where they live, etc.
    Emailing and Consent
    Invision Community has the correct opt-in for bulk emails on registration that is not pre-checked. If the user checks this option, this is recorded with the member's history. Likewise, if they retract this permission, that action is also recorded.

     
    When you edit the terms and conditions or privacy policy, all users are required to read it again and opt-in again.
    Cookies
    A lot of GDPR anxiety seems to revolve around these tiny little text files your browser stores. If you read the GDPR document (and who doesn't love a little light reading) then you'll see that very little has actually changed with cookies. It extends current data protection guidance a little to ensure that you are transparent about which cookies you store.
    Invision Community has tools to create a floating cookie opt-in bar, and also a page showing which cookies are stored and why.
    This is the page that you'd edit to add any cookies your installation sets (if you have enabled Facebook's Pixel, or Google Analytics for example).
    Your GDPR Questions
    Now let's look at some questions that have been asked on our community and I'll do my best to provide some guidance that should help you make decisions on how to configure your Invision Community to suit your needs.

    Alan!!
    Is the soft opt-in cookie policy enough? What about the IP address stored in the session cookie?
    Great question. There's conflicting advise out there about this. The GDPR document states:
    The ICO states that session cookies stored for that session only (so they are deleted when the tab / window is closed) are OK as long as they are not used to profile users.
    This is re-enforced by EUROPA:

    My feeling is that GDPR isn't really out to stop you creating a functioning website, they are more interested in how you store and use this information.
    Thus, I feel that storing a session cookie with an IP address is OK. The user is told what is being stored and instructions are given if they want to delete them.
    Given the internet is very much driven by IP addresses, I fail to see how you can not collect an IP address in some form or another. They are collected in access logs deep in the server OS.
    Finally, there is a strong legitimate interest in creating a session cookie. It's part and parcel of the website's function and the cookie is not used in any 'bad' way. It just allows guests and members to retain preferences and update "last seen" times to help deliver content.
    Do I need to delete all the posts by a member if they ask me to?
    We have many large clients in the EU with really impressive and expensive legal teams and they are all unanimous in telling us that there is no requirement to delete content when deleting a user's personal information. The analogy often given is with email: once someone sends you an email you are not obligated to delete that. The same is true with content posted by a user: once they post that content it's no longer "owned" by them and is now out in public.

    Ultimately, the decision is yours but do not feel that you have to delete their content. This is not a GDPR requirement.
    What about members who haven't validated? They're technically not members but we're still holding their data!
    No problem. The system does delete un-validated users and incomplete users automatically for you. You can even set the time delay for deletion in the ACP.

     
    What about RECAPTCHA? I use this, and it technically collects some data!
    Just add that you use this service to your privacy policy, like so:
    I see many companies emailing out asking for members to opt back in for bulk mail, do I need to do this?
    Short answer: No.
    Since Invision Community 4.0, you can only ever bulk email users that have opted in for bulk emails. There's no way around it, so there's nothing to ask them to opt-in for. They've already done it.
    There is a tiny wrinkle in that pre 4.2.7, the opt-in was pre-checked as was the norm for most websites. Moving forward, GDPR asks for explicit consent, so this checkbox cannot be pre-ticked (and isn't in Invision Community 4.2.7 and later). However, the ICO is clear that if the email list has a legitimate interest, and was obtained with soft opt-in, then you don't need to ask again for permission.
    What about notifications? They send emails!
    Yes they do, but that's OK.
    A notification is only ever sent after a user chooses to follow an item. This falls under legitimate interest.
    There is also a clear way to stop receiving emails. The user can opt-in and opt-out of email as a notification device at their leisure.

     
    Do I need to stop blocking embeds and external images?
    No. The internet is based on cross-linking of things and sharing information. At a very fundamental level, it's going to be incredibly hard to prevent it from happening. Removing these engaging and enriching tools are only going to make your community suffer.

    There's no harm in adding a few lines in your privacy policy explaining that the site may feature videos from Vimeo and Youtube as part of user contributions but you do not need to be worried. As stated earlier, GDPR isn't about sucking the fun out of the internet, it's about being responsible and transparent.
    Phew.
    Hopefully you've got a better understanding about how Invision Community can assist your GDPR compliance efforts.
    The best bit of advice is to not panic. If you have any questions, we'd love to hear them. Drop us a line below.
  9. Haha
    crmarks reacted to Matt for a blog entry, Team Talk: Who is your celebrity look-alike?   
    For most of us, at some point in our lives we've been told we look like someone famous. Maybe it's an actor from a favourite movie, or a member of a popular band.
    This has certainly come up a few times among the team in chat. We often joke about our more famous doppelgängers. We've often wondered who'd play us in the movie version of Invision Community. I'm holding out for Ryan Reynolds [Keep dreaming - Editor].
    More recently, friend to Invision Community @Joel R mentioned that it'd make a really fun blog entry. So please direct all constructive criticism to Joel if this is not as promised, a fun blog entry.
    Ok, lets get started.
    Andy is DJ Qualls
    You may recognise DJ Qualls from comedies such as Road Trip and Road Trip: Beer Pong [Great list there - Editor]. This comparison was straight from Andy. He gets compared to him by his friends quite often apparently [He needs new friends- Editor].
    Personally, I think it's just the fact that he also wears the exact same glasses.

    Andy is DJ Qualls
    Brandon is Adam Levine
    Brandon was incredibly quick to mention that his dentist routinely says that he looks like Adam Levine, which seems like an odd thing to mention at most appointments. You may have heard of Adam from the band Maroon 5 and a few movies that I've not bothered watching [Awesome research for this piece - Editor].

     
    Brandon is Adam Levine
    Daniel is Daniel Brühl
    Not only do they have the same first name, they also share a nose [Who has it today? - Editor]. You might have seen Daniel playing Nikki Lauder in the movie Rush, as well as that shady guy in Captain America: Civil War.

    Nose twins
    Jennifer is Charlize Theron
    Jennifer had several looks for this blog entry, and chose the one featured below, which is very reminiscent of Charlize's role in Mad Max. You may know Charlize from her many movies. Including Max Max [Again, great research - Editor].

    The eyes have it.
    Lindy is Tony Soprano
    This is a comparison I've been making for years. Lindy has a certain "aura" that reminds me a little of the the mafia boss with a conscience. There was a hotdog incident at his house which I don't want to go into right now [No, please do - Editor].
    Tony Soprano was played by the late James Gandolfini.

    Both know how to hide bodies
    Marc is Casey Affleck
    Honestly, this took a while to figure out because Marc looks like no other human being alive. We even tried those "Who is your celeb twin" apps and they threw errors and deleted themselves in a panic. This is the best we could do. Casey Affleck is of course Batman's younger brother [Have you ever read a comic? - Editor].

    Yeah, it's not great is it.
    Mark is Ansel Elgort
    So one night I sat down to watch Baby Driver, featuring Ansel. It was uncanny how much he reminded me of our resident developer Mark. Even down to the facial expressions. It's uncanny.

    I honestly have no idea which is which
    Mark H is Ben Folds
    Full disclosure, the photo Mark submitted could politely be described as "vintage" [Not sure that's polite - Editor]. However, as soon as I saw it, I was amazed at how much he looked like my favourite singer/songwriter Ben Folds. I'm not saying this photo of Mark his old, but lets say it cost us $10,000 to have an expert colour it from the black and white original.

    Classic Mark
    Matt is David Boreanez
    Over the course of my 20s and 30s [Clearly not now you're old - Editor], I was often compared to "Angel from Buffy" played by David Boreanez. I thought it was because of my cool but brooding demeanour [lol - Editor] but maybe it's just one of those chance genetic occurrences.

    Well, similar hair at least
    Rhett is Bruce Willis
    Rhett never lets our servers Die Hard [Jeez, you went there - Editor] but he does resemble Bruce Willis. It's not just that they visit the same hair dresser either.

    Twins!
    Ryan is Ethan Hawke
    We've saved the best to last, because this comparison caused actual goosebumps. Someone even said "wow" when they saw it. These two could be related. Ethan Hawke is a huge movie star, so Ryan was quite happy with this comparison.

    Uncle Ethan?
    So, there you have it.

    If there was a movie to be made featuring our lives, then this is the cast that would be our first choice.

    Who do you look like? We've love to see your pictures too. Let us know below!
     
  10. Thanks
    crmarks reacted to Matt for a blog entry, Invision Community 4.3 Now Available!   
    We're thrilled to announce that Invision Community 4.3 is available to download now.
    After months of development, over 2500 separate code commits and quite a few mugs of coffee you can now get your hands on the final release.

    You can download the final release from your client area.
    If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights. These include:
     
    We'd love to know what you think, let us know below.
  11. Like
    crmarks reacted to Matt for a blog entry, Team Talk: How did you first come across Invision Community?   
    Invision Community has been going strong for over sixteen years now. Many of those who work for us were customers first before they signed away their souls and became staff. This month, we part the mists of time and ask:
    How did you first come across Invision Community?
    Andy (Developer and man of mystery)
    Way back in 1998 I was involved with an online investment club in the UK (of course you were - Editor) and we set up a directory of national share clubs with a threaded “bulletin board”. This was based on a freely available perl script (as everything was back then (did they claim it would always be free? - Editor)) but it just wasn’t up to the job. This was my first exposure to writing web based software as I started customising it for our needs. Soon after, we switched to UBB which moved away from messy layouts and to a more structured forum, topic, post experience. With the release in 2004 of Invision Community 1.3 we switched again and I’ve been working with Invision Community software ever since (and you had such a promising life planned out - Editor).
    Around the same time the investment club moved to Invision Community, I also started up two other sites, one for modified cars which was an extremely popular niche at the time and one for my home town of Bedlington which is still running to this date. When developing for Invision Community I find it very useful to have that historical experience and real world insight. A lot of my input when we discuss new features as a team comes as a direct result of this first hand experience.

    I was part of this Investment Club when I was younger
    Marc (Support and fan of bouncy castles)
    My first real experience trying to set up forums/communities for myself was somewhere around 2000 (lol slow down grandpa - Editor). Me and a few friends used to host gaming servers for Return to Castle Wolfenstein, and wanted something for storing stats on, so I set up UBB which I remember thinking was really cool at the time. I never really did much with it other than setting it up for people to use, and remember at the time backing things up on a 1mb hard drive (can't even fit a picture on that these days (need a push on that rocking chair? - Editor)).

    Over the years, I ran a few more sites and the software at some point became vBulletin (cant recall when, but just seemed to happen) which I ran through version 2 and late into version 3. At that point I was starting to add things for myself, usually learning from other peoples "FIND abc, AFTER ADD, xyz" which is how we all used to add our own modifications at the time. The thought of an upgrade at the time, I know used to make me cringe.
    At some point during vBulletin 4 release, I was becoming a little disillusioned with the whole community software scene in general (other disappointing platforms are available - Editor), and hadn't really used Invision Community before, but ended up using that for a site for my wife.
    I was using Invision Community more and more. Purely because it was the site that was most active at the time. This led me to becoming very interested in the new Invision Community 4 release, and was becoming a bit of an social addict on the alpha forum that was released, helping out people who weren't sure of things, and generally asking questions. It was around this point I was asked to join the team here at Invision. And you guys have had to put up with me ever since! My sincere apologies for that. (apology accepted - Editor)

    This has nothing to do with Castle Wolfenstein but it's late and I need this blog entry done
    Mark H (Support and keeper of Dropbox)
    The internet was in its infancy in 1985 (and there goes 80% of our readers - Editor), and I was using BBS's on a dial-up 1200 baud modem. In 1986 I took over a BBS from a friend, running it on a 2400 baud modem and single phone line. It was just a few years later that I got my first look at the real "Internet", using Netscape and now a 9600 baud modem (we just lost another 10% - Editor). At some point I discovered online communities, then only "Forums" with perhaps photo gallery software similar to Coppermine.
    My focus was gaming at the time, so I gravitated to forums for such things as (like Marc) Castle Wolfenstein, Doom, Quake, and the first RPG-type text-based games.  I also joined a number of MUD's (multiplayer real time worlds - Editor), and am a (now retired) staff member of the MUD, Ancient Anguish.
    I've seen the progression of technology and software which, today, we take for granted. But back then if someone had told me where we would be today, (oh boy, here we go - Editor) I'd have been...... skeptical. Over the years, I've used a verity of "forum software" but well over a decade ago started using Invision Community version 1.3a. Today I am a partner with another person running a site using Invision Community software, and it's the highest-ranking result at Google for its (admittedly niche) speciality.
    Since I was using Invision Community, having purchased it at version 2.3, and given that background, it seemed a natural progression to join Invision Community as an employee when the opportunity arose, and I have never looked back! (must be dangerous when reversing - Editor)

    Actual footage of Mark listening to an internet podcast back in 1985
    Jennifer (Designer and sock fanatic)
    Communities, for me, started on AOL. The chat rooms was where I started. I evolved to javascript chat rooms later and eventually into Neopets clubs followed by a community software called Avidgamers and eventually stumbled across InvisionFree forums. It was while I was adventuring through Avidgamers that I discovered an art type called "pixel" art which truly explains my passion.
    I was personally never good at it but I found a community called "Eden Enchanted" where all these really awesome pixel artists were. So I started to develop my own Pixel art community (because back then I thought I might eventually get good at it so I should admin). I started on the free community software of "SMF" but envied the ease of use and the beauty of Invision Community (which this awesome pixel community used (they have outstanding taste - Editor)).
    After what felt like forever, which mind you was really only like 2-3 months, I bit the bullet and purchased an Invision Community license. I wanted this gorgeous piece of software and I couldn't live with the second rate free stuff anymore (there's our new advert slogan - Editor). So I bought Invision Community 2.3 and delved in (this was back in 2007). I really haven't looked back since. I've been developing skins since I got it and I've made a few mods/applications on it back in the 3.0 days.
    I've owned and ran many communities, and roleplays, on Invision Community since. My current community, which has officially been running on Invision Community since December 2013, was transferred from InvisionFree (not my choice but god were we happy when we left).

    Ah the memories. Terrible, terrible memories
    Brandon (Developer and XP log in screen enthusiast)
    Back in roughly 2004-ish I got into customizing Windows XP (specifically I created custom login screens (this was actually a thing? - Editor) but knew a lot of people who did the full alternative to Windows Blinds by hacking dlls) and eventually opened a site to host my work and to allow others to share theirs: bfarber.com.
    I used Invision Community v1.3 which was free at the time (2.0 was just getting into beta testing as I recall) and needed a file manager to share my work and to allow others to do the same. I downloaded a free file manager by a modder named 'parkeet' and after installing it on my site (which required those good ole "find X and replace with Y" PHP file modifications) I found that it was lacking in a few areas, so I set out to customize it.
    From this desire I taught myself PHP (I was already familiar with HTML, CSS and javascript) and learned how to modify the modification. Eventually, the original author left the mod scene (this was back in the ibmods days for those of you who have been here a while (I have - Editor)) and turned the work over to me. I was hired by IPS back around 2006 and shortly after I came on board I built a new Downloads manager from the ground up as a core offering for the company (Now I know who to assign all Download tickets to - Editor). While I don't run my own site anymore (especially a third party hack site for Windows XP), I do have fond memories of my roots. This was both my start with web development (beyond building a few static HTML pages in the early days of the web) as well as my start with forums specifically.

    Never used this, apparently it was OK
    Stuart (Developer and owner of large computers)
    My story is rather similar to the other ones here (selling this story from the off - Editor). My story starts around 2000 when I started a car club with my brother, being the technical one, one of the first things to do was to set up a forum. We started with Ikonboard (imagine Perl & flat-file databases etc), we swiftly followed Matt over to his new PHP-based project "Invision Power Board" (pretty sure the restraining order prohibited that - Editor). With the introduction of the new licensing structure unfortunately with being very low budget we had to then move over to WBB (er... - Editor). Soon after we moved back to Invision Community (It was the best and totally worth it! (I made him say that - Editor)) and I started to get interested with PHP (up to this point, I had only really used HTML/CSS) and learning how to make some changes that we needed for working with 'members' and tying our website in with our community. -- A really simple SSO type approach where the main website would show the user that's logged in and save data they submit, such as a tech spec and images of their vehicles.
    That community is still using Invision Community and in the meantime I've also converted (and run) some other car club communities that I've been involved in over the years. From there, I was asked to start writing SSO (single sign on, you're welcome- Editor) integrations in early 2014 for Invision Community and soon after became a full member of staff.
    I still run a number of communities to this day which gives great insight into how end users interact with the software and generally what their feelings of the platform is. Quite often, I'll deploy Alphas to these communities to gather feedback. 

    Oh, he said Car Club...
     
    Jim (Support and his name is a bit like the lead singer from The Doors)
    The first community I really heavily participated in was around 2003. Being a nerd and liking wrestling at the time (Ultimate Warrior FTW- Editor), I joined a wrestling forum that ran a very beginning version of IPB. A lot of time was spent on this website and after becoming a moderator, I really feel in love with IPB.
    A sub-forum on this community that was pretty active was around graphic design. Feedback/showcases and competitions with the main point of focus around the wrestling world. This really took my interest and while my interest in wrestling kind of faded, graphic design led to the next step in my life and naturally joining graphic design communities.
    After being a part of quite a few graphic design forums (that were ran quite badly (honesty is always good - Editor)) came time for me to try my hand at this. Being technically inclined, I thought I could run a better show. We started out on PHPBB due to cost but after some frustrating moments, I persuaded the move to Invision Community.
    Come sometime around 2008 or 2009 and my new passion around cars had reached its peak, I came back onto the forum scene. In 2010, my favorite brand had become defunct so I decided to open a community dedicated to keeping its memory alive. First and only choice was to come back to Invision Community! (Believe early version 3 at the time) This community is still alive and I still have a lot of fun with it!

    I've been waiting months to post this GIF
    Rhett (Hosting and boasting)
    My time on forums started in the late 90's, with a few motorcycle and photography forums I visited often. During the years as time progressed some of these went astray from what the core members wanted, so I started a few of my own Motorcycle forums with the core members following, that lead to other online communities such as Android (is that the cheap iOS knockoff? - Editor) in the late 2000's, and a few other communities. In about 08-09 I had enough of the main platform we were using and made the move to Invision Community (a man of fine taste - Editor). I started digging in, converting all the sites to Invision and haven't looked back (seriously, how do you guys get out of parking spots? - Editor). It's a great product, a great team, that I'm proud to be a small part of.

    Instagram in the 80s
    Daniel (Developer and owner of a shop and spa in Arendelle)
    My Journey started 2003 at an Austrian electronical music forum which was also written in perl.
    After years where I was only a member, the owner lost interest and a handful of people(incl. myself) took it over (hopefully you asked nicely first - Editor), but we realized that perl was such a pain to work with (I could have told you that - Editor), so we restarted the whole project with phpBB.
    This was also the time, where I got really interested into coding and customizing stuff.
    After a long journey from phpBB, to vBulletin(2006), and others, I landed finally here (the best one of course (someone's getting a bonus - Editor))
    The forum doesn't exist anymore , I blame facebook and all the european laws, but TBH, I'm just too busy to run one ?

    Probably not Daniel
    Those are our stories, but we'd love to hear about your first experiences with Invision Community. Let us know below!
     
  12. Like
    crmarks reacted to Matt for a blog entry, We're now using Invision Community 4.3!   
    Cue the music; switch on the dramatic lighting, we've got fantastic news!
    We're now running Invision Community 4.3 on here for some advanced testing before we unleash the first beta release.

    There's a subtle hint above
    If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights.
    As this is a pre-beta release, expect some funkiness as we scurry around and tidy up our custom theme wrapper and other areas as we spot them.
    If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area.
    We'd love to know what you think, let us know below.
  13. Thanks
    crmarks reacted to Matt for a blog entry, 4.3: Commerce Subscription Manager   
    We've recently spoken about how we've brought our Gallery and Blog apps up to date with interface overhauls to bring them inline with the high standards our customers expect.
    Keeping this in mind, we're thrilled to announce that we've taken Commerce right back to 2009.
    This needs an explanation.
    Way back in 2009, Obama was inaugurated as the 44th President. Minecraft was put into beta, Slumdog Millionaire was released to critical praise and we had a product called IP.Subscriptions.
    IP.Subscriptions was a lightweight member subscriptions manager that allowed members to purchase elevated permissions via a user group upgrade.
    It was a fine little app. However, on the horizon we had a brand new eCommerce app in development. Then called Nexus, now called Commerce (we took months to come up with that).
    It made sense for us to merge the products into one app given they both had overlapping functionality. They both could create packages to promote members to a new user group. Commerce was much more developed as an invoicing and billing system.
    Everyone was happy.
    Almost.
    Commerce has grown to be an incredibly powerful app. It can sell anything from physical products like t-shirts, to digital products such as license keys and it can even manage your hosting set-up.
    We use it for our support and billing systems, so we know how robust it is.
    While it's an incredibly powerful commerce system, setting up basic subscriptions packages became a little more complex.
    Over the past few years we've received a lot of feedback on this.
    We've listened.
    Commerce Member Subscriptions
    We've built a brand new section into Commerce specifically for membership subscriptions.
    Let's take a look at this in more detail.
    On the front end, there's a very clear and easy to understand page for membership subscriptions.

    The main subscriptions interface
    Here you can see all the available packages, which one you're currently subscribed to and the upgrade and downgrade options.

    A simple way to upgrade
    There's several choices for costing upgrades in the Admin CP, here we have chosen to charge the difference between packages.

    Get to your subscriptions easily
    Your subscriptions are easily found in the user menu.
    If the Admin allows, the package you're subscribed to appears as a badge on your profile.

     
    There's also a little widget showing the packages which you can drag and drop to the sidebar for an additional prompt for non-subscribers.

     
    This gives Invision Community a very clear and easy to understand interface for subscriptions which lives outside of the Commerce store and its packages.
    Now, let's dive into the Admin CP
    The main engine for this feature is the package list. This is in a separate area within Commerce.

     
    The list also shows the number of currently active and inactive subscribers. This links to the list of subscribers.

     
    Other than Bob having a total nightmare, you can easily view which members are currently active. The buttons link you to the Commerce invoice and purchase.
    If you wish to add a member to a subscription without charging them (you generous soul, you), then that is easily possible.

     
    Creating a new subscription package is very straight forward. We've built a new form which is stripped down to the fundamental items you'll need for a subscription.

     
    As you would expect, there are several settings to control the system.

     
    A few things worth mentioning here:
    You can force new members to purchase a subscription on sign-up You can show or hide the profile badge indicating which package they purchased. You can choose to allow upgrades or downgrades. You can choose how you'd like to charge for upgrades or downgrades Thank you to everyone who has provided feedback over the years. We're really pleased to present this new feature and hope that it'll make your daily lives just a little easier.
    Let us know what you think!
     
  14. Thanks
    crmarks reacted to Matt for a blog entry, Happy 16th Birthday To Us!   
    This month, we turn sweet sixteen!

    We made our own card this year.
    I know, it's hard to believe with our youthful looks and energetic personalities, but it's true. Charles and I have known each other longer than I've known my own children and we still make each other laugh on a daily basis.
    Over the past 16 years we've seen a lot of trends come and go.
    When we started, AOL dial-up was the preferred method of choice (and probably the only method of choice). Compuserve were flying high and I think I'll stop this walk down memory lane before I turn into my own grandfather and start talking about how things were better in my day.
    A lot has changed. We've seen the rise of social media and how it disrupted habits. We've seen MP3 players become iPods, and iPods become iPhones and iPhones become iPads (other digital devices are also available).
    It's crazy to think that our company pre-dates Facebook, Twitter and Youtube.

    Click on this image to see it unless you have excellent eyesight
    We're still here because we are always innovating and adapting. The software we're working on right now is vastly different from the one we started out with. And that is how it should be. We listen to our customers and we implement the great ideas.
    Of course, we'd not have lasted a year without our customers. We're genuinely thrilled to still be doing a job we love and serving customers who have trusted their community with us.
    Thank you all for choosing us and we're looking forward to the next 16 years.
  15. Like
    crmarks reacted to Stuart Silvester for a blog entry, 4.3: Announcements   
    We have a very important announcement to make!
    There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition.
    Invision Community has always had an announcements feature baked in, but we felt it could be improved.
    Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier.
    The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of the following locations;
    Top of the page Above the page content In the sidebar
    The three new announcement locations
    Each location has some slightly different features; the page top banner is dismissible by the member if they no longer want to see it, whereas the banner above the content and the sidebar announcements cannot be dismissed.
    Most of the original customisable features are still available, including the ability to select which applications and pages show certain announcements and which member groups can see them. Combining this with the three new locations gives you much more flexibility for different types of announcements and we've also included the option to customise the color of the announcement.

    New customisable options
     
    The announcements have also been improved to contain more information. Rather than showing an unformatted snippet along side the title, announcements can now be tapped to open a modal showing any further details.

    Modal showing announcement content
    We hope you'll enjoy these useful improvements in Invision Community 4.3. Stay tuned for further announcements (pun intended)!
  16. Like
    crmarks reacted to Matt for a blog entry, 4.3: Promote to Facebook Pages and Groups   
    Social media promotion should be a part of any marketing strategy. Curating interesting content from your community and sharing to social media channels like Facebook and Twitter is a great way to drive traffic to your site.
    Invision Community 4.2 introduced Social Media Promotions to allow this. 
    You hit the promote button, fill out the text to share with each service, click which photos to include and schedule the promotion or send it immediately.
    We use this feature almost every single day to share highlights to our Invision Community Facebook page and Twitter.
    This feature has had a significant impact in attracting visitors to our blog. This is now a core part of our marketing strategy.
    So what's new in Invision Community 4.3?
    Facebook Groups and Pages
    A  popular feature request was to allow sharing to Facebook groups that you are an administrator of, as well as Pages you own.
    Not only that, but we now allow you to share to many places at once.
    When setting up Facebook, you can choose which Facebook properties to be used when promoting.

     
    When sharing content, you can choose where to share it to right on the dialog.

     
    Here you can see that we're sharing to two of three possible places. "It's a secret" is a Facebook Group (which makes it a pretty poor secret).
    The "Lindy Throgmartin Fan Club" is my favourite page on all of Facebook. What it lacks in members, it makes up for in enthusiasm.
    You may also notice that the Facebook box is empty. Facebook have very strict guidelines on sharing content. They prefer that you do not auto-populate the content.
    You can always access the item's original content on the promote dialog, so you can refer to it.
    Setting a custom page title
    When you share to social media channels, you also have the opportunity to add to the 'Our Picks' page.
    We've made it possible to add a custom title for the Our Picks page so you don't have to use the content item title, although this is still the default.

     
    Editing an Our Pick
    When editing an item shared to 'Our Picks', you now have the option of editing all the data, including the title and the images attached.

     

    The Our Picks page showing the custom title
    Thanks to your feedback, we saw several places that we can improve this already popular feature.
    We hope you enjoy these changes which makes your social promotion strategy even easier to execute.
    I know we'll be making good use of them!
     
  17. Like
    crmarks reacted to Mark for a blog entry, 4.3: AdminCP Member Profiles   
    Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

    New AdminCP Member Page
    Let's look at some of the improvements:
    Easy Toggle between Member and Customer View
    If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
    If you don't have Commerce installed, the top tab bar will not show.
    Basic Information
    The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
      
    Basic Member Information Pane
    In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
    If you have Commerce installed, there is also an indicator if the user has an active subscription.

    A member with an active subscription
     
    Alerts
    If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

    A member that has been locked



    Other possible alerts
     
    Locations & Devices
    This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

    IP Address Locations
    While the devices tab shows the most recently used devices.

    Recently Used Devices
     
    Content Statistics
    Right in the middle of the profile you can see some statistics about the member's activity. This includes:
    A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
    Content Statistics
    Warnings & Restrictions
    This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

    Warnings & Restrictions Block for an account which has content moderation in effect
     
    Account Activity
    On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
    The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
    Recent Account Activity
     
    Extensibility
    The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.
  18. Thanks
    crmarks reacted to bfarber for a blog entry, 4.3: Modernizing our Gallery   
    A picture says a thousand words, they say. If getting those pictures online is troublesome, some of those words might be a little choice.
    Gallery has been an integral part of our community suite for just about as long as T1 Tech Mark Higgins can remember (and he has many years of memories). It has seen many interfaces changes as the years have rolled by. The most recent version received a fair amount to feedback on usability.
    We've listened. We've re-engineered most of Gallery's key interfaces to make uploading new images to your community frictionless.
    Lets take a look through the major changes.
    Improved submission process
    Submitting images has to be simple or else users will give up and your gallery will be underutilized. We have spent a lot of time simplifying and speeding up the submissions process for your users. The first thing that will be noticed is that the submission process is not presented as a wizard anymore, and the choice to submit to a category or album has been significantly cleaned up and simplified.

     
    Choosing a container
    Here, I have chosen the category I wish to submit to, so now I am asked if I want to submit directly to the category, if I want to create a new album, or if I want to submit to an existing album.  Choosing one of those last two options will load the appropriate forms to create an album or select an existing album, respectively.
    Afterwards, the modal expands to full screen and you will naturally select your images next, and there's a lot to talk about here.
     

    Overhauled submission interface
    First and foremost, the interface has changed significantly to both simplify the UI and to make actually using the interface easier. When you click on an image, the form is loaded to the right immediately without an AJAX request needed to fetch the form.
    In addition to quickly setting the credit and copyright information for all images at once, you can now set the tags for all images quickly and easily without having to edit each image individually.
    Images support drag n drop reordering in the uploader here, which means that you can drag n drop images to different positions to control their order. Many users previously would name images "Image 1", "Image 2", and so on, and then set their albums to order images by name in order to control the order the images were displayed in. This is no longer necessary now that you can manually reposition the images.
    The default description editor is a pared down textarea box, but you can still use the rich text editor if you wish. The ability to enable maps for geo-encoded images and to upload thumbnails for videos is still supported as well, and those options will show up when appropriate in the right hand panel.
    The 100 image per submission limit has also been lifted. You can now upload many more images in one go with no hard limit imposed.
    Upon clicking submit images, you will see the typical multiredirector to store all of your images, however you will notice that it processes much faster than it did in 4.2 and below.
    Better submission control
    Administrators can now configure categories such that can accept only images, only albums, or both. This means you can now create categories that cannot be submitted to directly, and you can create categories that albums cannot be used with. This is a feature that has been oft-requested since the release of 4.0, and we are happy to report that it will be available in our next release.
    Additionally, album creators (if permitted) can also now create shared albums.  When you create a new album, you can now specify (under the Privacy menu) who can submit to the album, with your available options being:
    Only me Anyone Only the users I specify Only the groups I specify Prior to 4.3, albums have always been owned by one user and only that user could submit to them. Invision Community 4.3 will open up albums so that anyone can submit to them, dependent upon the album creator's preferences and needs.

    The choice is yours as to who can submit to your albums
    New image navigation
    Another major change with Gallery 4.3 is that clicking an image now launches that image in a lightbox to view it and interact with it. This lightbox is context-aware, allowing you to visit the next and previous images in the listing, whether that is a category or album listing, or the featured images or new images listings on the Gallery homepage, for example.
     

    The new image lightbox
    Firstly, I will note that you are seeing the image here with my mouse cursor over the image area, exposing the title, tags, and some various buttons. When you mouse away from the image those overlays fade away to highlight the image itself better.
    As you can see, you can navigate left and right here to view the next and previous image in this context, and you can otherwise interact with the image as you would have if you had visited the older-style image view page (including the ability to rate, review and comment).
    The new Gallery release will introduce a new advertisement location in the right hand column to allow you to show advertisements, even in the lightbox.
    If you follow a link to a full image view page, the lightbox will automatically launch when the page loads, still allowing you to interact in a familiar manner. Additionally, if you move through enough images in the lightbox to reach a new page (for example, if you click on the last image in the album listing and then click on the next image button), the listing itself behind the lightbox will update for easier usability if the user closes the lightbox.
    One final thing to note is that the interface has been made more mobile friendly, particularly through the introduction of swiping support. You can swipe left and right in the lightbox, and in image carousels, to see the next and previous images.
    Notable performance improvements
    As we mentioned at the beginning, we recognize there is a balance between performance, usability, and attractiveness, particularly with regards to an image Gallery. For that reason, we have made Gallery's performance a major focus in 4.3, and have implemented some changes that bring with them a noticeable performance improvement.
    Firstly, we have adjusted the software to only store two copies of an image (in addition to the original), instead of four. In previous versions, we stored a thumbnail, a small copy, a medium copy and a large copy of an image, all of which arbitrarily sized and designed to best meet our layout needs without showing an image too large or too small in a given space. We have simplified this vastly by storing a slightly larger "small" image, and storing a large copy. Diskspace usage is reduced dramatically as a result, and bandwidth usage is actually lowered as well since only two copies of an image need to be delivered to the browser instead of four.
    Next, we have implemented prefetching of the 'next' and 'previous' pages when you launch the lightbox image view. This means that when a user navigates to the next image in the lightbox, it loads immediately instead of waiting for the content to be fetched from the server. From a UX perspective, this provides a much snappier and responsive interface, making users more apt to interact with the site.
    We have additionally sped up the submission process as previously mentioned. The order of execution for certain events that must happen during submission has been moved around a bit, resulting in a faster experience for the end user actually submitting the images.
    Because we know the details matter, we have implemented other smaller improvements as well. For example, the link to rebuild images in the AdminCP previously resulted in a redirect process that rebuilt the images while you waited, but now a background task is launched so that you can continue with what you were doing while the images get rebuilt in the background.
    From start to finish, the Gallery UI and UX has been touched on and improved, and we hope you enjoy these improvements when you start using the new version.
  19. Like
    crmarks reacted to Mark for a blog entry, 4.3: Paid club memberships, and other club improvements   
    We released news of Clubs just under a year ago for Invision Community 4.2 and it has been the best received feature to date.
    Clubs opens up new ways to run your community by allowing members to create sub-communities away from the central forum area.
    Since the feature was released, we've collated an immense amount of feedback on the feature. Here's what we're improving for Invision Community 4.3.
    Paid Club Memberships
    If you have Commerce installed on your community, 4.3 adds the ability for members to create paid clubs. Users wishing to join the club will be required to pay a membership fee (which can be one off or recurring) which will be paid to the club owner, minus any commission you want to keep for the site. You can choose which groups can create paid clubs.

    Paid Club Settings
    If enabled, the club directory will show the price for membership in each club.

    Club directory with paid clubs
    The process for joining works a little differently depending on the type of club...
    For open clubs, the user will immediately be prompted to pay the joining fee. Once they have paid, they are added to the club as normal. For closed clubs, the user will need to request to join as normal. Once they have been accepted to join the club, they will then be able to pay the membership fee, after which they'll be added to the club. For private and read-only (a new type in 4.3, which we'll talk about below) users have to be invited to join the club Public clubs have no membership, and so cannot be paid.
    Joining a paid club (a closed club in this screenshot)

    Paid club after request to join has been accepted

    Paying for club membership
    Club leaders can also waive the membership fee, allowing certain users to join the club for free.

    Waiving fee when approving request to join

    Waiving fee when inviting members

    Waiving renewal fees on an existing member
    If a member fails to pay their renewal charge, they are moved into an "expired" state. The club leaders can see the status and renewal date for all members, and use the filter tools to just see active or expired members.

    Club members management
    Paying out membership fees works just as it does with paid files in Downloads. Users receive the amount as account credit. If enabled, they can then request a payout of this via PayPal or a manual payout method you want to use.

    Viewing an invoice in the AdminCP where some payment has been given to a member

    Viewing account credit with options to withdraw funds
     
     
    Club content throughout the community
    Currently content in clubs is only visible within the club itself. In 4.3 a new setting allows you to show the content from clubs throughout the community - for example, if a club contains a forum, that forum can show in the main forum list.
     
    Club forums showing on main forum list
    This is a single toggle: if enabled, all content from clubs that each user has joined will show throughout the community, appearing below the normal categories/etc in that application.
     
     
    New Club Type: Read Only
    In addition to Open, Closed, Private and Public, we have added a new club type in 4.3: read only. In a read only club, everyone can (without joining) view everything in the club, but cannot participate unless they are invited by a club leader.
     
    Following
    Users can now follow a club, and will then receive notifications about all new content in the club - the same as if they followed every content area in the club.
     
    List View
    In addition to the current grid layout of clubs, there is a new list-style.

    Clubs List View
    The admin can choose which views are available and what the default should be.
     
    AdminCP Approval
    You can now filter the list of clubs in the AdminCP to clubs requiring approval and approve clubs from within the AdminCP.

    Approving clubs in AdminCP
     
    Deleting Content Areas
    Club leaders can now delete content areas within their clubs. This can be useful if, for example, the leader added a club feature by mistake.
    Content areas can only be removed if there is no content within it, or if you have granted club leaders the ability to delete content in their clubs (since they would be able to empty it).

    Ability to remove features from clubs
     
    Other Minor Tweaks
    You can now set per-group the maximum number of clubs a member in that group can create. A member invited to join a club can now delete the invitation if they do not want to accept it (rather than just ignoring it).
  20. Like
    crmarks reacted to Charles for a blog entry, 4.3: Usability improvements to make your day better   
    Often it's the smaller changes that can make a big improvement in the day to day use of your community. We have made quite a few updates that will make your community flow better for you and your members.
    Update files in Pages Media Manager
    Previously when you wanted to update a file in the Pages Media Manager you actually had to upload a new file and then change the references to that file to the new one. This was obviously not so great.
    When you select a file there is now a replace option. We're not sure why we didn't do this earlier but as they say: better late than never!
    Tag Input when Optional
    On communities with tagging enabled, we have often noticed that people tend to feel the need to tag everything even when it's not really necessary. If your site is about cars you don't really need everything people post to be tagged "car" as that's sort of obvious.

     
    So to make it a bit clearer that tags are not required we have hidden the input field behind a Choose link so people have to actively choose to tag if they really think it's necessary. We hope this cuts down on tag noise. If tagging is required then the normal input box will always show.
    Google Invisible reCAPTCHA
    The new Google Invisible reCAPTCHA allows you to prevent bot registrations without the need for all users to fill out the normal captcha process. As often as possible your members will never notice there is even a captcha happening on the page. It's another way to make the flow from guest to member easier.
    Whitelist for Spam Service
    The spam defense service Invision Community provides works very well at combatting spam signups automatically. The issue is sometimes it works too well!
    Let's say you are at work and all your colleagues share the same public IP. You are excited about your new community (of course you are) and your whole office tries to register at once. Our spam service would probably see your office IP as suspicious with that sudden influx of traffic and may even block it.
    The new whitelist tool allows you to specify IPs and email addresses to always allow on your community regardless of what score our spam defense gives it.
    Reply as Hidden
    Sometimes it would be nice if your moderators could reply to an item with a hidden reply. You might want to leave a note for other moderators or perhaps you have a database and want some replies public and some private.

     
    If you have permission you will now see a hide toggle when replying. This works in all apps anywhere you can reply to a content item and have hide permission.
    Exclude Groups in Leaderboard
    You can now exclude certain groups from being ranked in the Leaderboard. This is very useful if your staff or RSS bot tend to get all the reputation points. By excluding those groups you can focus on your actual member participation which is a better reward to encourage engagement.
    On a personal note this will make me very sad as I usually win reputation counts on our site. But, being such a great person, I am willing to make this sacrifice for you.  
    Complete Your Profile Order
    The Complete Your Profile feature introduced in version 4.2 has been a great success for clients. We have heard many reports of increased engagement as the system can walk people through the sign up process. Not having a big, scary registration form is always a huge plus.
    For 4.3 we added the new ability to change the order of completion for your members. This will allow you to stress the items you really want them to complete first and move your less important profile options later in the steps.
    Mapbox Support
    Mapping has been a feature of Invision Community for quite some time but up until now has been limited to Google Maps integration. For 4.3 we have added support for Mapbox which is based on OpenStreetMap data. The maps are beautifully designed and bring greater flexibility with an alternative look. The groundwork is now laid for some exciting new features still to come!
    Some of our existing customers also found Google policies and pricing structure incompatible with their own internal policies which this addition addresses.
  21. Like
    crmarks reacted to Mark for a blog entry, 4.3: Scaleable search and interface improvements   
    Search. Let's be honest, it's not the most exciting feature in the world. You ask to find things, and it shows you what it found.
    Simple, right?
    It's a lot more complex than that. After numerous tests, a few surveys and many discussions with customers, we've decided that there is no "right" or "wrong" way to search. Invision Community is used on many diverse communities and each has its own needs.
    The bigger the community, the more of a headache search can be when you start hitting frustrating technical limitations of the database.
    Happily, we've addressed all of these issues with Invision Community 4.3 and added a few extra treats.
    Searchable Products and Pages
    Products in the Store and custom Pages will now show in search results.

    Store product in search results
    More Customisable Search Experience
    One of the most difficult challenges with search is anticipating the scope of the search. If, for example, you're looking for something you know you've seen before, you want the search to be narrow - matching only the exact terms you provide, probably only matching against the title, in the specific area you know where the content is located. If however, you're just doing a general search about a particular subject, you want the search to be wide - matching any of the terms you enter, anywhere in the community, in both titles and content.
    For a while, Invision Community has had the option to choose which areas to search, defaulting to the area of the community you're in (for example, if you're in a forum, only that forum will be searched by default). We also provide a number of suggestions on the search result form (in the form of "Didn't find what you were looking for? Try searching for..." followed by a number of options) which adjust the scope of the search.
    In Invision Community 4.3, we have a new interface for the quick search feature which makes some of these options more visible so you're more likely to find what you're looking for on the first search.

    New Search UI
    Along these lines we have also:
    Changed the default "Search In" selection to "Everywhere", regardless of where the user is. Added a new setting which controls whether the "Any words" or "All words" option is checked by default. Added a new setting which allows you to adjust how much of a boost results receive for a match in the title, versus the content body, when searching both content titles and body. You can set default and/or operator.

    New Search Settings
    Elasticsearch
    In Invision Community 4.3 we are adding native support for Elasticsearch, a third party search engine which offers a number of benefits over searching your MySQL database:
    Elasticsearch, being designed and indexing data in a way optimised for search rather than data storage, is generally able to match and sort by relevancy with better accuracy than MySQL. Elasticsearch is generally faster. One user performing a search doesn't slow down other users trying to read and make posts at the same time (when searching MySQL, the data has to be "locked" from changes when the search is being performed). It scales very well with very large datasets, and runs very easily on multiple servers. Elasticsearch understands language. If for example, you search for "community", it will also return results which contain the word "communities", understanding that these are the same. Supported languages are Arabic, Armenian, Basque, Brazilian, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Dinnish, Drench, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Portuguese, Romanian, Russian, Sorani, Spanish, Swedish, Turkish, Thai. Elasticsearch supports custom functions on the scoring algorithm. In our initial implementation this has allowed us to add settings to allow you to control the time decay (allowing newer results to show higher) and author boost (allowing content posted by the user to optionally show higher in results). Unlike with MySQL, there is no minimum query length and a very small list of stop words.
    Elasticsearch Settings
    When enabled, both searches and activity streams will be retrieved from Elasticsearch. The core_search_index database table in MySQL will no longer be populated, so you will not have to store the data twice.
    To use Elasticsearch, you can either install it yourself on your own server, or use any of the many excellent hosted Elasticsearch options. The minimum required Elasticsearch version is 5.5.
    REST API
    Developers and those looking to integrate Invision Community features into their own sites will be pleased to learn that we've extended the REST API to accommodate searching. 
  22. Like
    crmarks reacted to Matt for a blog entry, 4.3: Welcome to the future, blog!   
    Good news!
    We've taken Invision Community's Blog app by the scruff of the neck and dragged it into 2018!
    There has been a growing trend for imagery to play a very important part of a blog entry. This update reflects that.
    Introducing Grid View
    We have added a new view that shows your blog entries as cards with space for a cover photo.
    We've very visual creatures, and a good photograph can entice readers into your blogs to read more. 
    As you would expect, you can disable this mode from the Admin CP for purists that prefer the traditional list format.

     
    For those who's sense of adventure runs deep, the new grid mode allows you to show a list of latest blog entries as the blog home page.

     
    This puts valuable and engaging content right in front of your audience.
    This list view persists when you view a blog's entries giving a consistent feel.

     
    Viewing an entry
    We've given the blog entry page a little make-over by featuring the cover photo above the content. The slimmed down blog details bar allows your audience to focus on the content.

     
    Default Cover Photos
    You may have spotted that entries without a cover photo have a rather fetching geometric pattern in different colors.

     
    This is a new micro-feature of Invision Community 4.3. Currently, if you do not have a cover photo on a blog, profile or event, the bar is a rather sad shade of black.
    The new default cover photo feature makes it much more cheerful. Here's what a profile looks like.

     
    Much better.
    Here's a few technical details for those that love to know all the things.
    The grid view feature can be turned off in the ACP (but doing so will make me very sad) You can choose the default home page view: Latest Entries or List of Blogs. You can still view a list of blogs when you're on the latest entries page. This choice is stored in a little cookie (GDPR friendly, it doesn't contain any identifying data) so navigating back gets you the last view you chose. Let us know what you think! We love it, and hope you do too.
  23. Like
    crmarks reacted to Mark for a blog entry, 4.3: Express yourself with Emoji   
    Emoji: built in to Invision Community 4.3! ?
    Invision Community has a long history. We remember the early days of forums, back when graphical "emoticons" or "smilies" were added.
    We have always shipped our products with a basic set of emoticons with the ability to add your own images and has supported emoji from mobile devices.
    Emoji has become a standard across mobile and desktop devices so it made sense to bring them to Invision Community fully.
    You can choose from 3 different styles of Emoji:
    The native style provided by the user's operating system (if you choose this option, users on different platforms will see different styles) Twitter style EmojiOne style
    Emoji Settings
    Once you have chosen one of these options, all of the available Emoji will show in the emoticons selector when making a post. Unlike in older versions, the entire list is scrollable (the categories drop down will jump you to the category rather than filter), you can search, and standard Emoji features like skin tone modifiers are fully supported, and of course, you can make them as big as you like.

    Navigating Emoji

    Skin Tone Modifier

    Make Emoji any size
     
    Autocompleting Short Codes
    In addition to using the selector, you can also use optionally enable standard :short_codes:. These will be autocompleted as you type.

    Autocompleting Short Codes
    You can also enable more conventional ASCII emoticons to be automatically replaced too:

    ASCII Short Codes
     
    Don't Worry: Custom Emoticons Aren't Going Anywhere!
    You can use custom emoticons either instead of, or even alongside Emoji. If you give your custom emoticons a text replacement starting and ending with : they will even show in the autocompletion alongside Emoji.

    Custom Emoticons
     
    Technical Details 
    Whichever style you choose, Emoji is stored in the database as the actual Unicode characters, so you can even change the setting and all Emoji, even those in existing posts, will immediately change.
    If you choose to use the native style (so the Emoji will match the style provided by the operating system), the system will automatically detect which Emojis are supported and the selector will only try to show the ones the platform can render.
  24. Like
    crmarks reacted to Matt for a blog entry, 4.3: Automatic Community Moderation   
    One huge benefit of running your own Invision Community is the moderation tools.
    Out of the box, Invision Community allows you to turn members into moderators. Better still, you can define what these moderators have permission to do.
    Part of this moderation suite is the report system. The report system allows your members to flag posts that need a moderator's attention.
    There comes a time when your community is so successful that it can be a little tough to keep up with all the content and reports.
    Community Moderation
    This new feature leverages your member reports to automatically remove objectionable content from public view.
    You as the admin will define thresholds for the content. For example, you may say that to hide content, a post needs 5 reports.
    This reduces the workload for your moderators and enables you to crowd source moderation.
    Let's take a look at this feature in a little more detail.
    Reporting Content
    When a member reports a piece of content, they now have the option to set a type, such as "Spam" or "Offensive". These options can count towards the threshold. Once the threshold has been passed the item is hidden.

    The threshold can be set up by creating rules in the Admin CP.
    Admin Set Up
    At its heart of the system are the rules. You can create custom rules in the Admin CP to determine the thresholds.

    For example, you may decide that:
    A member with less than 10 posts only needs 5 reports to hide the content.
    But you may want to give more experienced members a higher threshold as there is more trust.
    You simply add a new rule:
    A member who joined over a year ago with over 500 posts needs 10 reports to hide content.
    You can do that easily with the rules system as it will scan them all and pick the one most suitable for this member.

    It's as simple as that.
    Notifications
    Once an item has received enough reports to match the threshold, it is automatically hidden from view.

    A notification is sent to all moderators who opt in for notifications. This notification shows inline in the notifications center.

    It can also optionally be sent via email for those who want to know without checking the site.

    Restoring the content
    Of course, a moderator may decide that the content is fine and un-hide it. Once a piece of content has been un-hidden, automatic moderation will not hide it again.
    Report Types
    Depending on your community, the default types may not be suitable or relevant. You may also want to set up other report types.

    You can do this via the Admin CP.
    Preventing Abuse
    Your first thought may be that a single member can report a single item multiple times to force content to be hidden. 
    The system will only count a unique member as one point towards the threshold. This means a single member can report an item 5 times, but they are only counted once towards the threshold.

     
    You can also set a time limit between reporting the same item. This will prevent a member reporting a single item multiple times in succession.

    Of course, the member can delete their report if it was in error.

    Report Center
    The Report Center is the hub for all reported content. Invision Community 4.3 adds a filter to view a specific report type. The reports themselves also show the type of report.

    We hope that this new feature will be a huge help and time saver for you and your moderators.
    We'd love to hear your thoughts, please let us know what you think and if you have any questions.
  25. Thanks
    crmarks reacted to Charles for a blog entry, Invision Community 4.3   
    We are happy to announce the new Invision Community 4.3 is available!
    Some highlights in Invision Community 4.3 include...
    Improved Search
    We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

     
    Emoji
    Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

     
    Member Management
    The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

     
    Automatic Community Moderation
    You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

     
    Clubs
    The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
    Custom Email Footers
    Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
    New Gallery Interface
    We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
     
    The full list follows. Enjoy!
    Content Discovery
    We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
    Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
    Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
    Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
    Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
    Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
    Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
     
    There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
     
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