Cosmic

Just now, Marc Stridgen said:

You would then need to contact your hosting company to obtain the correct detail there

IVE JUST Had bthem test it and the=ey changed the pw, i've updated my deets with the new pw.

thanks for your help mark, can we get this fixed please is there a way to get support emails to a different email addy? still not sure the one you've sent to is working properly.

pleASE GIVE THE FTP ANOTHER GO WITH THE UPDATED PW!

THANKS

6 hours ago, Marc Stridgen said:

All of them should be populated please. Your FTP details are currently incorrect

the ftp details you have are the ones i have, im not sure they work as i cant get them to work

7 minutes ago, dancingbear said:

hi mark have now sucessfully imported a database dump from 5th december, forums were working ok then, code still doesn't want to run and there's no error msg, could you take a look please and advise on what i need to do to get it working?

thank, neil.

if i go to forums/admin/

it implies the pw isnt correct, i'm using the master pw for the database server and its defo correct.

hi mark have now sucessfully imported a database dump from 5th december, forums were working ok then, code still doesn't want to run and there's no error msg, could you take a look please and advise on what i need to do to get it working?

thank, neil.

29 minutes ago, Marc Stridgen said:

All of them should be populated please. Your FTP details are currently incorrect

yeah i know the ftp deets are, i can't get the new ftp account to work so can't give you workinhg ftp deets

have updated the ftp deets it should work but if it doesn't i can't fix it.

(i have a can't miss medical appointment this afternoon, so can only get so far with this, and then have to go out.)

20 minutes ago, Marc Stridgen said:

If you can update your access details, we can take a closer look if needed once you have done that

what acess details do you want, please state which ones, thanks.

15 hours ago, Marc Stridgen said:

I mentioned you need to contact your email host if you are not receiving them to check what is blocking, as they are being sent out. You said in response to this that they were fixed, so Im a little confused. I have responded to it again just in case

i said the email was working not that i was receiving your mails ok. will have it checked out again.

i'm currently uploading some more of the database dumps to see if i can load one of them in.

39 minutes ago, Marc Stridgen said:

. Please respond to the ticket

how, where? still no emails from my tickets

Just now, Marc Stridgen said:

As mentioned, if you respond to the ticket, we can then get a good look and get it escalated if needed

do you mean by email, i'm still not getting those emails.

my conf_global is the same as i used last week.so theres no reason for me to think its damaged, the software appears to login when i go to /install, which suggests conf_global is good

22 hours ago, Randy Calvert said:

You mentioned yourdomain.com/admin/install....  Did you try yourdomain.com/admin/upgrade?   See if it will take care of catching you up to the correct table data?

install appears to login, and seems to do  what it should upgrade does nothing but there shouldn't be anything to upgrade for my data. as i did the upgrade thing last time i wiped my forums, last week.

6 minutes ago, Marc Stridgen said:

The problem is indeed the data. That table still cannot be accessed at all. When you attempted a manual recreation of it, did you ensure you added your prefix as mentioned?

the created table has the prefix -  so how do i get past this problem?

6 minutes ago, Marc Stridgen said:

I would suggest also contacting your email host to see what us happening with those emails, as they are being sent and you are not receiving them

there was a problem with my mail yesterday its working ok, now, thanks

7 minutes ago, Marc Stridgen said:

You would need to restore it from your own backup, not create from the above. Have you done that?

mark my backup dumps won't unzip without errors, the backup i'm using is a recovery of the msq files on the servers disk (its the best copy i have of the data as my dump files wouldn't load back in - the problem isn't the data right now, the code won't run. its giving a 500 error.

any help you can give will be appreciated.
.

hi mark, northing in my spam folders.

i've restored the table, as shown above.it would be great to get my forums running again. what info do you need from me to check it out, the old access info won't allow you access now , everything has been reset.

lets get this fixed, thanks mark.

i cant get a response from IPB SUPPORt, can anyone give them a nudge please?

thank you, have now created the table and am still getting the error msg, for the same table of the same name as i just created. dammit.

16 hours ago, Randy Calvert said:

You mentioned yourdomain.com/admin/install....  Did you try yourdomain.com/admin/upgrade?   See if it will take care of catching you up to the correct table data?

i've tried upgrade, northing happens.

16 hours ago, Randy Calvert said:

I just checked my live board.  That table DOES exist in the most recent version of IPB.   You might want to post in the main support forum.  This looks to be beyond community (meaning peer to peer) help.  

By the way...  one idea that I had...  

Do a FRESH install into a DIFFERENT database.  Then export/import that table into your restored table.  

You would have to reset a bunch of preference settings, but that might at least get you back up and running.

cant get a fresh install to work, could someone please post the SQL  to create that table.

13 hours ago, Randy Calvert said:

I just checked my live board.  That table DOES exist in the most recent version of IPB.   You might want to post in the main support forum.  This looks to be beyond community (meaning peer to peer) help.  

By the way...  one idea that I had...  

Do a FRESH install into a DIFFERENT database.  Then export/import that table into your restored table.  

You would have to reset a bunch of preference settings, but that might at least get you back up and running.

thanks i'll give that a go.

thanks for replyng, i'm aware that the message says a table doesn't exist..

the database i'm using is a restore  of the mysql files from the disk My datadumps wouldn't import.

i've just checked my test install of the foums, using a copy of the database from about a year ago that doesn't have that table either.

yes i mean the forums code doesn't want to run, no visible error at /forums/  the error below at /forums/admin

Table 'databasename.ibf_core_sys_conf_settings' doesn't exist

uploaded a backup i had of the forums directory, then overwrote that with a fresh download of the most recent forums code.

hi there, hope somone can help me get my forums going again - thanks

hi there, i wiped out my server including the forums, i've restored the dastbase from a backup, but the forums code doesn't want to run although i have successfully got 

/forums//admin/install to run and which logged into the database ok as well. i can't get /forums or /forums/admin to run tho.

anyone got any ideas please? thanks.

it's great that you've added value to your product by including the app. However, for forums which have their revenue stream via ads, it's not added value its detracting value as the app doesn't include the ads.

Could the app include code from the ACP adverts feature? If so, it would perhaps be best to be able to flag specific adverts for inclusion in the app.

Alternatively, as I also have subscription users who pay to not see the adverts, could the app be usable by a specific user group(s)?