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Mark

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Reputation Activity

  1. Thanks
    Mark got a reaction from Meddysong in Menu Item: Internal Links   
    It actually already does this. If you provide it an internal URL, on the backend, it realises this and saves it without the base URL.
  2. Like
    Mark got a reaction from BomAle in A common variable share by Parent forum and its subforums   
    {{if $forum->id == X or $forum->parent_id == X}} Or if you want to make it infinitely recursive (so it also extends to subforums of subforums of forum A):
    {{if $forum->id == X or $forum->isChildOf( \IPS\forums\Forum::load( X ) )}} That will have a non-negligable performance hit though (it will increase linearly with how deep the forum is) 
  3. Thanks
    Mark got a reaction from The Old Man in Twitter Login   
    Thanks for letting us know about the mistake in the documentation - I've fixed that (though it would have worked, it did look silly).
    It wasn't necessary to do anything on upgrading to 4.3, so even though the documentation was updated because the UI changed, you wouldn't have needed to worry about it... the problem was Twitter changed their requirements and didn't tell anyone... it caught us a bit by surprise too.
    We agree we need to have better methods of letting you know about this sort of thing and have plans to address this in 4.4.
  4. Like
    Mark got a reaction from ADKGamers in Twitter Login   
    Thanks for letting us know about the mistake in the documentation - I've fixed that (though it would have worked, it did look silly).
    It wasn't necessary to do anything on upgrading to 4.3, so even though the documentation was updated because the UI changed, you wouldn't have needed to worry about it... the problem was Twitter changed their requirements and didn't tell anyone... it caught us a bit by surprise too.
    We agree we need to have better methods of letting you know about this sort of thing and have plans to address this in 4.4.
  5. Like
    Mark got a reaction from Joel R in Twitter Login   
    Thanks for letting us know about the mistake in the documentation - I've fixed that (though it would have worked, it did look silly).
    It wasn't necessary to do anything on upgrading to 4.3, so even though the documentation was updated because the UI changed, you wouldn't have needed to worry about it... the problem was Twitter changed their requirements and didn't tell anyone... it caught us a bit by surprise too.
    We agree we need to have better methods of letting you know about this sort of thing and have plans to address this in 4.4.
  6. Like
    Mark reacted to opentype in GDPR Questions   
    Great strawman. 
  7. Like
    Mark reacted to sadams101 in GDPR Questions   
    Re: #2, I will have a plugin developed which, when people register, detects GDPR countries and un-checks the newsletters box, otherwise it will be checked. I don't plan to have these silly GDPR rules affect my core business, which is in North America.
  8. Like
    Mark got a reaction from BomAle in \IPS\Db::i()->in   
    FWIW though, improving where clauses is on my list
  9. Sad
    Mark got a reaction from bearback in IPS 4.3.4 again giving wrong MySQL recommendation   
    I wouldn't call an update to remove a notice showing in the AdminCP (i.e. to admins only), with no other negative side effects, on sites running a specific version of MariaDB (which is a single-digit % of communities) a "critical patch" ?
    Do you think we should have released a full-fledged update for that?
  10. Like
    Mark got a reaction from BomAle in IPS 4.3.4 again giving wrong MySQL recommendation   
    We usually use patches if it's something most people aren't impacted by, but is annoying/confusing enough to those that do we don't want to wait until the next release. Like this, it only affects people using Maria, which is a very low percentage of communities, but was confusing people who are.
    We could do a new release version (like 4.3.4.1), which would notify people in the ACP and by email, but when we used to do this more often in the past we would get complaints that releases were happening too often.
    The support tool in the AdminCP does lots of checks for things which often come up, including stuff we've patched (and then, if it doesn't fix your problem, gives you the option to create a support request at the end) so we hope that people run it if something seems amiss - that's why it's there!
    In addition to what the others said, here's a secret we haven't mentioned before: In 4.3.4 we added the ability for the patch system to make HTML and CSS changes, and used it in this patch. So this is another reason it we don't provide the files separately - the system needs to do some stuff after the files have been applied.
    If you want to be sneaky though - enable the DELTA_FORCE_FTP constant, or make the init.php file not writeable to PHP. If you do this, it'll see it can't apply the files automatically and ask FTP details - at that point there is the option to download a zip with just the files it intends to apply. You'll still need to initiate it from the ACP though and make sure you click "Continue" after uploading the files (rather than just abandoning it) so it does the stuff it needs to do next... so at that point you really might as well just let it do it ?
  11. Like
    Mark reacted to Interferon in Great job on the Commerce app!   
    The PayPal credit card tokens are fantastic. All our customers are leaving their credit card on file with us, so they can buy things on impulse at any time. This is a very big deal that allows us to set up a reliable income stream outside of third-party marketplaces. Thanks for doing such a great job on the commerce app!
  12. Like
    Mark got a reaction from Gill in A common variable share by Parent forum and its subforums   
    {{if $forum->id == X or $forum->parent_id == X}} Or if you want to make it infinitely recursive (so it also extends to subforums of subforums of forum A):
    {{if $forum->id == X or $forum->isChildOf( \IPS\forums\Forum::load( X ) )}} That will have a non-negligable performance hit though (it will increase linearly with how deep the forum is) 
  13. Like
    Mark got a reaction from bfarber in A common variable share by Parent forum and its subforums   
    {{if $forum->id == X or $forum->parent_id == X}} Or if you want to make it infinitely recursive (so it also extends to subforums of subforums of forum A):
    {{if $forum->id == X or $forum->isChildOf( \IPS\forums\Forum::load( X ) )}} That will have a non-negligable performance hit though (it will increase linearly with how deep the forum is) 
  14. Like
    Mark reacted to bearback in IPS 4.3.4 again giving wrong MySQL recommendation   
    Thank you for a detailed and informative reply, I didn't take into account any HTML/CSS changes when applying patches.
    Fully appreciate that we don't want another new release straight after the current one as that would be quite annoying (to some) and as you state only effects some customers. Instead of hiding future patches away in the ACP support as there only shown when running the support tool, it might be useful to show the available patches in the dashboard and if a customer has an issue with there install they can clearly see a patch needs to be applied to fix there issue.  
    Thanks again 
     
         
  15. Thanks
    Mark got a reaction from bearback in IPS 4.3.4 again giving wrong MySQL recommendation   
    We usually use patches if it's something most people aren't impacted by, but is annoying/confusing enough to those that do we don't want to wait until the next release. Like this, it only affects people using Maria, which is a very low percentage of communities, but was confusing people who are.
    We could do a new release version (like 4.3.4.1), which would notify people in the ACP and by email, but when we used to do this more often in the past we would get complaints that releases were happening too often.
    The support tool in the AdminCP does lots of checks for things which often come up, including stuff we've patched (and then, if it doesn't fix your problem, gives you the option to create a support request at the end) so we hope that people run it if something seems amiss - that's why it's there!
    In addition to what the others said, here's a secret we haven't mentioned before: In 4.3.4 we added the ability for the patch system to make HTML and CSS changes, and used it in this patch. So this is another reason it we don't provide the files separately - the system needs to do some stuff after the files have been applied.
    If you want to be sneaky though - enable the DELTA_FORCE_FTP constant, or make the init.php file not writeable to PHP. If you do this, it'll see it can't apply the files automatically and ask FTP details - at that point there is the option to download a zip with just the files it intends to apply. You'll still need to initiate it from the ACP though and make sure you click "Continue" after uploading the files (rather than just abandoning it) so it does the stuff it needs to do next... so at that point you really might as well just let it do it ?
  16. Sad
    Mark got a reaction from Josiah Wallingford in payTo: split payment for two members   
    Afraid there isn't a straightforward way to do it. payTo can only handle one recipient. 
  17. Sad
    Mark got a reaction from Adriano Faria in payTo: split payment for two members   
    Afraid there isn't a straightforward way to do it. payTo can only handle one recipient. 
  18. Like
    Mark reacted to Matt in Upgrading IPS is like root canal   
    In the future, how would you guys like to know when services are removed or added?
    Email only offers around a 20% open rate, so it can’t be guaranteed to be read. 
    We do put things on the forum, but not everyone reads them. 
    I’d like to hear your ideas. 
    I know there’s a few upset at is removing an email service that often didn’t send emails or got you blacklisted. It wasn’t done on a whim. We had hundreds of support tickets about how unreliable it was. We spent hundreds of man hours trying to figure out why emails weren’t being sent or people were validating without clicking links. Or why people were being reported as a spammer, etc. 
    The bad service and increasing support overhead for that bad service forced us into dropping it. 
    No amount of shouting, capital letters or foot stomping is going to see it returned. 
    We care about our customers too much to put them through that experience again. 
  19. Like
    Mark got a reaction from Tripp★ in Do not load all emojis by default   
    Normally what takes time is figuring out which Emoji the browser can display, but it should cache this result so it is quicker on all subsequent loads. Make sure you're not blocking cookies or something which might prevent that.
    If it's just the first load you mean, we do have a bit of an improvement to the performance of this coming for 4.3.4. If after that it's still taking 3-4 seconds, please submit a ticket - that's definitely not intentional.
  20. Like
    Mark got a reaction from bfarber in Do not load all emojis by default   
    Normally what takes time is figuring out which Emoji the browser can display, but it should cache this result so it is quicker on all subsequent loads. Make sure you're not blocking cookies or something which might prevent that.
    If it's just the first load you mean, we do have a bit of an improvement to the performance of this coming for 4.3.4. If after that it's still taking 3-4 seconds, please submit a ticket - that's definitely not intentional.
  21. Like
    Mark got a reaction from jair101 in Do not load all emojis by default   
    Normally what takes time is figuring out which Emoji the browser can display, but it should cache this result so it is quicker on all subsequent loads. Make sure you're not blocking cookies or something which might prevent that.
    If it's just the first load you mean, we do have a bit of an improvement to the performance of this coming for 4.3.4. If after that it's still taking 3-4 seconds, please submit a ticket - that's definitely not intentional.
  22. Thanks
    Mark got a reaction from The Old Man in Do not load all emojis by default   
    Normally what takes time is figuring out which Emoji the browser can display, but it should cache this result so it is quicker on all subsequent loads. Make sure you're not blocking cookies or something which might prevent that.
    If it's just the first load you mean, we do have a bit of an improvement to the performance of this coming for 4.3.4. If after that it's still taking 3-4 seconds, please submit a ticket - that's definitely not intentional.
  23. Confused
    Mark got a reaction from ZackL in Menu Item: Internal Links   
    It actually already does this. If you provide it an internal URL, on the backend, it realises this and saves it without the base URL.
  24. Haha
    Mark reacted to Lindy in Outdated IPS CSS Framework   
    Remember that time Rikki worked here? Me too. Dark days... glad those are behind us. 
  25. Like
    Mark reacted to Tom S. in choice to opt out of "new device login" emails   
    Imagine being that guy and complaining sites don’t work as intended.
    Some members are worth losing.
     
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