One of our big goals with Gallery 5 is to restore a level of administrative control that allows different sites to dictate how their users and moderators will interact with the software. Some sites wish to allow their users to have control over their submissions. Some sites wish to control the submissions their members contribute once the file is uploaded. In order to accommodate the myriad of …
Development of Gallery 5.0 is well underway, and while we are not quite ready to reveal the product just yet, we wanted to give our clients an outline of what they can expect to see when the new version becomes available. Gallery 5.0 will build upon changes in the 4.x series, while restoring some of the functionality of the 3.x series, delivering a product you can easily understand and navigate t…
To wrap up our blog entries on IP.Nexus, there's a few more additional features and enhancements that we haven't previously covered: Custom Advertisement Zones
IP.Nexus allows you to create advertisements and even sell advertisement space on your community.
There are several different areas where the IPS Community Suite has built-in advertisement spots where Nexus can place advertisements.
…
Our last few blog entries on Nexus have talked about some of the larger changes we've been making to the storefront and how billing is handled.
In this blog entry, I wanted to go over some of the smaller changes we've made in these areas :smile: Gift Vouchers
Starting with Nexus 1.5, customers can purchase gift vouchers, which can then be redeemed in your store.
If you have enabled this, w…
IP.Nexus allows you to sell hosting packages with using integration with CPanel/WHM.
In IP.Nexus 1.5 we're adding support to sell domain names too using integration with eNom.
Once set up, customers purchasing hosting accounts will see a new option to purchase a domain name:
The TLDs available and their prices can be set in the Admin CP.
When selecting this option, the domain will be added …
IP.Nexus currently provides support for a number of gateways: Authorize.Net (with ARB and CIM support), PayPal (Website Payments Standard and Pro), 2CheckOut and manual payments (check, bank wire, etc.)
In IP.Nexus 1.5 we're adding more gateways and extending the functionality of some existing gateways. Gateways Stripe Stripe is a relatively young payment gateway. They support all major car…
We have started work on IP.Board 3.4 and this blog entry will give you a general idea of our goals and also introduce some important license changes and future plans from IPS. It's an important entry so read on! IP.Board 3.4
As always we will be blogging about specific features as they are completed. IPS does not post traditional roadmaps as roadmaps are subject to change. Instead, we post blog…
IP.Nexus allows you to set up shipping prices with customisable rates, destinations and tax. Once an item has been shipped, you can then provide a tracking number which will provide the customer with a link where they can view tracking information.
While this solution allows complete control over shipping prices, it can be tedious to set up methods, and arrange shipments with couriers - particula…
Our last two blog entries have focussed on large new features to the support system in IP.Nexus.
But we're not stopping there! In this blog entry I wanted to talk about some of the smaller new features and enhancements we've made to the support system for IP.Nexus 1.5. Pay-Per-Incident
IP.Nexus 1.5 adds the ability for you to define a support department as "Pay-Per-Incident".
Each department…
Those familiar with IP.Nexus will be familiar with the ability to create custom fields both for packages (so when a user purchases a package they can provide custom information such as the size, colour, etc. of the item being purchased) and for customer accounts (so you could add additional fields for customers to provide when making a purchase, etc.).
In IP.Nexus we're adding the ability to use…
IP.Nexus provides a great support system, allowing customers to submit support requests through your community or directly through email.
The support system also includes robust reporting tools allowing you to see the volume of support requests over time and audit individual members of staff to view how many replies they're making and the quality of those replies.
Ensuring customer satisfaction…
IP.Nexus has for a long time included a referrals system, allowing your customers to refer their friends to your community and subsequently earn commission on any purchases they make in IP.Nexus.
The problem with this set up though is that you might not want referrers to continue earning commission forever, or you might want to specify different commission amounts depending on what the referring…
