Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
Washerhelp Posted December 11, 2024 Posted December 11, 2024 Hi. I have a "posts from X" widget that appears in all my sidebars. It's no longer working, so I want to remove it. I've tried for an hour to get rid of it, but can't see how it is being displayed. When I go to Page builder, it's not there. When I go to adverts/sidebar it's not there. When I go to Blocks, it's not there. But it is on my sidebars. How can I track down what is causing it to display please?
Marc Posted December 11, 2024 Posted December 11, 2024 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Â
Washerhelp Posted December 13, 2024 Author Posted December 13, 2024 Thanks but I believe I just added the widget through normal Invision dashboard settings rather than anything that needs investigating. I just can't find where I could have added it.
Marc Posted December 13, 2024 Posted December 13, 2024 Im not able to tell you where you added it without being able to take a look 🙂Â
Washerhelp Posted December 13, 2024 Author Posted December 13, 2024 (edited) Aye but there can't be many places where it's possible to add anything that will show a widget in the sidebar. It's a div class=cWidgetContainer. Edited December 13, 2024 by Washerhelp
Marc Posted December 13, 2024 Posted December 13, 2024 The only standard place would be in block manager, however you have mentioned its not within that area. It may be worth checking in your theme to see if you added it thee. Failing that, unfortunately we are unable to further assist without proper access
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