Hi. I have a "posts from X" widget that appears in all my sidebars. It's no longer working, so I want to remove it. I've tried for an hour to get rid of it, but can't see how it is being displayed. When I go to Page builder, it's not there. When I go to adverts/sidebar it's not there. When I go to Blocks, it's not there. But it is on my sidebars. How can I track down what is causing it to display please?

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Thanks but I believe I just added the widget through normal Invision dashboard settings rather than anything that needs investigating. I just can't find where I could have added it.

Im not able to tell you where you added it without being able to take a look 🙂 

Aye but there can't be many places where it's possible to add anything that will show a widget in the sidebar. It's a div class=cWidgetContainer.

Edited December 13, 2024Dec 13 by Washerhelp

The only standard place would be in block manager, however you have mentioned its not within that area. It may be worth checking in your theme to see if you added it thee. Failing that, unfortunately we are unable to further assist without proper access