SardiniaNET Posted Tuesday at 01:39 PM Posted Tuesday at 01:39 PM For a few days now, for reasons I don't know, I no longer receive notifications when a new user signs up. In SPAM there is nothing, email works perfectly and everything seems fine. And in the admin notifications panel everything is set correctly. What do you recommend me to check?
Marc Posted Tuesday at 02:14 PM Posted Tuesday at 02:14 PM Have you checked the email error logs to see if anything is showing up there?
Marc Posted Wednesday at 10:06 AM Posted Wednesday at 10:06 AM Please could you let me know your username on the site? I can then take a look to see if I can see your issue there SardiniaNET 1
Marc Posted Wednesday at 11:34 AM Posted Wednesday at 11:34 AM We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. SardiniaNET 1
SardiniaNET Posted Wednesday at 11:09 PM Author Posted Wednesday at 11:09 PM Ciao Marc, just updated.
Marc Posted yesterday at 08:33 AM Posted yesterday at 08:33 AM Please add the email rather than display name, as your site requires email to log in
Marc Posted 15 hours ago Posted 15 hours ago Sorry, it appears its the other way around. I assumed it was because it was expecting email, however it seems the detail was just incorrect so I cant get into the acp
Marc Posted 12 hours ago Posted 12 hours ago I cant see anything that is set up incorrectly there. I would advise first of all contacting your email provider, as I suspect they are likely being rejected before the point at which they would even get to your spam
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