DTL2012 Posted Wednesday at 02:48 PM Posted Wednesday at 02:48 PM After an update on our platform today, everything is working well, expect that our section 'Support Requests' in AdminCP is not allowing people to: 1-Start a new request 2-Is showing current (open) requests as unreadable code as below. Any help would be much appreciated!
Stuart Silvester Posted Wednesday at 05:24 PM Posted Wednesday at 05:24 PM 2 hours ago, DTL2012 said: After an update on our platform today, everything is working well, expect that our section 'Support Requests' in AdminCP is not allowing people to: 1-Start a new request 2-Is showing current (open) requests as unreadable code as below. Any help would be much appreciated! Hello, We've identified the cause of the issue, we'll have a patch available shortly. I'll reply here when it's available. DTL2012 1
Solution Stuart Silvester Posted Thursday at 05:25 PM Solution Posted Thursday at 05:25 PM 23 hours ago, DTL2012 said: Thank you so much! We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release. DTL2012 1
DTL2012 Posted Thursday at 05:52 PM Author Posted Thursday at 05:52 PM 26 minutes ago, Stuart Silvester said: We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release. Thank you so much Stuart - that has fixed it! Really appreciate your help on this! Stuart Silvester and Daniel F 1 1
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