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Posted (edited)

I feed topics from RSS feeds into various forums. One forum indicates there are 2 queued topics, yet when I click on it there are none.

I've looked in the ModeratorCP -> Approval Queue and it is empty.

Where might I also look?

Edited by Jeffrey Roberts
  • Jeffrey Roberts changed the title to Forum says there are queued topics yet when I click on it, there are none
Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted
2 hours ago, Marc said:

I am unable to get past your htaccess with the details provided

Sorry about that. I have turned off 2-factor authentication for this account.

As an aside: I'm getting a sense that the background task which updates the queued topic count is not immediately running. After it runs, the queued topics # is correct.

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