Eric Mattson1 Posted August 4 Posted August 4 Hey Invision team -- I'm working on importing my old users into my Invision cloud implementation and a small chunk of just 1,000 users crashes the site (see attached error message). I have 200k legacy users. Doing the migration in 200 x 1k chunks would be incredibly painful but if even chunks of 1k time out (progress bar got to about 30% before it froze) then I feel pretty stuck. Is this typical? Is there a work around without needing custom API code? Can you import them on the back end for me? I'm literally just moving about 7 fields of textual data for these users. Eric
Solution Randy Calvert Posted August 5 Solution Posted August 5 You might need to try smaller batches. Try much smaller until you find the number range that works for you. It might only be 100 in a go. Otherwise, you could work with IPS sales and they might be able to do some sort of mass import for a fee as well. https://invisioncommunity.com/contact-us/ Eric Mattson1 1
Marc Posted August 5 Posted August 5 You would need to cut down the size of the file you are updating, as its very likely its timing out unfortunately Eric Mattson1 1
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