Member Import Function on Invision Cloud -- Crashes the Site with a chunk of 1,000

[Eric Mattson1]

Hey Invision team -- 

I'm working on importing my old users into my Invision cloud implementation and a small chunk of just 1,000 users crashes the site (see attached error message). I have 200k legacy users. Doing the migration in 200 x 1k chunks would be incredibly painful but if even chunks of 1k time out (progress bar got to about 30% before it froze) then I feel pretty stuck. 

Is this typical? Is there a work around without needing custom API code? Can you import them on the back end for me? I'm literally just moving about 7 fields of textual data for these users. 

Eric

[Randy Calvert]

You might need to try smaller batches.  Try much smaller until you find the number range that works for you.  It might only be 100 in a go.  

Otherwise, you could work with IPS sales and they might be able to do some sort of mass import for a fee as well.  

https://invisioncommunity.com/contact-us/

[Marc]

You would need to cut down the size of the file you are updating, as its very likely its timing out unfortunately