Mitoi Bogdan Posted January 8 Share Posted January 8 I forgot my password from my administrator account and it won't let me enter the forgotten password and the password doesn't appear on my email, what can I do?! Link to comment Share on other sites More sharing options...
Solution Jim M Posted January 8 Solution Share Posted January 8 To clarify, were you able to submit the forgotten password form and you didn't receive the email? Have you checked your spam folder? SeNioR- 1 Link to comment Share on other sites More sharing options...
Mitoi Bogdan Posted January 8 Author Share Posted January 8 yes it won't let me because I reinstalled windows and it's because I didn't forget my password Link to comment Share on other sites More sharing options...
Jim M Posted January 8 Share Posted January 8 Is there an account on your community which you do know the password of? They do not need to be an administrator for what we are about to do. Link to comment Share on other sites More sharing options...
Mitoi Bogdan Posted January 8 Author Share Posted January 8 Yes, there is an account, but I don't know the password, I don't actually know it anymore, I looked on the ips community to ask them to do it, but none of the methods worked I have another account for which I know the password, but it does not have administrator status to have access to admincp Link to comment Share on other sites More sharing options...
Jim M Posted January 8 Share Posted January 8 2 minutes ago, Mitoi Bogdan said: I have another account for which I know the password, but it does not have administrator status to have access to admincp You can simply go into your database (using PHPMyAdmin or similar) and then go to the core_members table, at which time you would locate both the account you know the password of and your administrator account. On the administrator account, find the number for member_group_id column and then update that column for the account which you know the password of. This will then make the regular user account that you know the password of an administrator. You can then edit the password of your original administrator account. Link to comment Share on other sites More sharing options...
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