Dazz Posted July 17, 2023 Posted July 17, 2023 Ok, hopefully this is my last tech support issue I have for today.... I'm just trying to work out kinks with a new server move. When ever I click on one of my main menu items... it's just a link that links to /files. The page returns a 500. Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'. If I click on the link again before the 500 I am then taken to the correct link. This is what the log shows when it returns the 500 error. 2023-07-17 14:46:20.517010 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Connection idle time: 121 while in state: 7 stream flag: 0x162000,close! 2023-07-17 14:46:20.517034 [NOTICE] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Content len: 0, Request line: 'GET /files/ HTTP/1.1' 2023-07-17 14:46:20.517038 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Cookie len: 1268, ips4_device_key=e81b321d6af4c1ed0c1bb518ca108ac2; ips4_member_id=2; ips4_forum_view=table; ips4_forum_list_view=snippet; ips4_login_key=713f28763a9b2356d98326baec106482; ips4_ipsApprovalQueueSplash=1; __stripe_mid=d80dcc7d-537f-4699-ae92-e916167a2e7a065186; cf_clearance=AUrYGa1gFsyUxK0JA5LCQmb.oQjTKQXT0x3pNOBbK2A-1674580828-0-150; ips4_idm_category_view=table; ips4_recentEmoji=custom-default-4%2Ccustom-default-2; ips4_browserNotificationDismiss=true; __gads=ID=d92d23dbb188c248-22e59607e1da0065:T=1676306892:RT=1687955908:S=ALNI_MZRpj5e5goQbnYRKBhQapwmMwTliQ; __gpi=UID=000009469f1d47b3:T=1676306892:RT=1687955908:S=ALNI_MZq9X_c3BiPhcCRwiR4okhiG-9Ynw; _gid=GA1.2.530297072.1688943459; ips4_IPSSessionFront=9tmm04rs1p7gn963uoscep07mq; ips4_ipsTimezone=America/Chicago; ips4_acpTabs=%7B%22core%22%3A%5B%5D%2C%22community%22%3A%5B%5D%2C%22members%22%3A%5B%5D%2C%22nexus%22%3A%5B%5D%2C%22cms%22%3A%5B%5D%2C%22stats%22%3A%5B%5D%2C%22customization%22%3A%5B%5D%2C%22marketplace%22%3A%5B%5D%7D; ips4_acpthemedefault=light; ips4_notificationMenuShown=1689762153752; ips4_acpNotificationCount=6; ips4_hasJS=true; ips4_IPSSessionAdmin=71v2vvqkfi8ddclm65uae0kttr; ips4_loggedIn=1689615974; _ga_NJPKFKFGCJ=GS1.1.1689622597.20.1.1689622675.0.0.0; _ga=GA1.1.1491196279.1670784015 2023-07-17 14:46:20.517043 [NOTICE] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Redirect: #1, URL: /index.php 2023-07-17 14:46:20.517047 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] HttpExtConnector state: 8, request body sent: 0, response body size: -2, response body sent:0, left in buffer: 0, attempts: 0. 2023-07-17 14:46:20.517053 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Lsapi connection state: 4, watching event: 25, respState: 1, m_iTotalPending:0, m_iPacketLeft:0, m_iCurRespHeader:13, req sent for 121 seconds,Total processing time: 121. 2023-07-17 14:46:20.517083 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] abort request..., code: 4 2023-07-17 14:46:20.517088 [INFO] [2122529] [T0] [MyIP_Removed:58791-H3:5A164335E965B2B4-4#APVH_www.VPU******.com:443] Abort request processing by PID:2236993, kill: 1, begin time: 121, sent time: 121, req processed: 0 Checking my logs; I see that I am also getting repeated entries such as this below... 2023-07-17 14:35:36.314856 [WARN] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-652#APVH_www.VPU:443] The size of dynamic response body is over the limit, abort! 2023-07-17 14:35:36.314891 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-652#APVH_www.VPU:443] abort request..., code: 35 2023-07-17 14:35:36.314897 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-652#APVH_www.VPU:443] Abort request processing by PID:2235510, kill: 1, begin time: 140, sent time: 140, req processed: 0 2023-07-17 14:35:55.242540 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Connection idle time: 121 while in state: 7 stream flag: 0x162000,close! 2023-07-17 14:35:55.242574 [NOTICE] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Content len: 0, Request line: 'GET /files/category/82-vpx-pinball-tables/?letter=W HTTP/1.1' 2023-07-17 14:35:55.242577 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Cookie len: 356, ips4_device_key=3fe9e1bb5cd6f0aaee00613f9d932050; ips4_member_id=63929; ips4_login_key=01214ac18a0792436148b4f9c07d97cc; ips4_loggedIn=1689621945; ips4_idm_category_view=table; ips4_forum_view=table; __stripe_mid=3fc6300a-162b-416e-961f-d85fa8a2c0074d33f9; ips4_IPSSessionFront=hntlseeprfnhu9r1vhfb0bo0sv; ips4_ipsTimezone=America/New_York; ips4_hasJS=true 2023-07-17 14:35:55.242580 [NOTICE] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Redirect: #1, URL: /index.php 2023-07-17 14:35:55.242587 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] HttpExtConnector state: 8, request body sent: 0, response body size: -2, response body sent:0, left in buffer: 0, attempts: 0. 2023-07-17 14:35:55.242592 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Lsapi connection state: 4, watching event: 25, respState: 1, m_iTotalPending:0, m_iPacketLeft:0, m_iCurRespHeader:13, req sent for 121 seconds,Total processing time: 121. 2023-07-17 14:35:55.242652 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] abort request..., code: 4 2023-07-17 14:35:55.242655 [INFO] [2122529] [T0] [***.***.**.**:65118-H3:33F25A-664#APVH_www.VPU:443] Abort request processing by PID:2235608, kill: 1, begin time: 121, sent time: 121, req processed: 0
Dazz Posted July 17, 2023 Author Posted July 17, 2023 Actually, I think these are more server site related as I was not having these issues on my old server. I have proposed this issue over to my host for assistance. If anyone can think of anything that would cause this please let me know... I *think* the second one may be Lightspeed related, but I'm not 100% positive.
Adlago Posted July 17, 2023 Posted July 17, 2023 php version in the this new serwer? Try and roll back to a previous lower version of php
Dazz Posted July 17, 2023 Author Posted July 17, 2023 41 minutes ago, Adlago said: php version in the this new serwer? Try and roll back to a previous lower version of php 8.1 which is what we were running on the old server as well... The only difference is that this new server is also running Lightspeed.
Marc Posted July 18, 2023 Posted July 18, 2023 That does indeed seem to be caused by litespeed https://stackoverflow.com/questions/53386110/the-size-of-dynamic-response-body-is-over-the-limit
Dazz Posted July 18, 2023 Author Posted July 18, 2023 3 hours ago, Marc Stridgen said: That does indeed seem to be caused by litespeed https://stackoverflow.com/questions/53386110/the-size-of-dynamic-response-body-is-over-the-limit Yeah, we switched back over to Apache and the problems cleared up...
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