Luciann Posted April 14, 2023 Posted April 14, 2023 Nobody can change avatar in my forum and also the groups don't show properly, it's just a few of them showing in https://forum/admin/?app=core&module=members&controller=groups . Another issue is when I go to my profile there is no option to change avatar there near where the avatar is shown.
Marc Posted April 14, 2023 Posted April 14, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Marc Posted April 14, 2023 Posted April 14, 2023 those admin details still appear to be incorrect unfortunately
Solution Marc Posted April 17, 2023 Solution Posted April 17, 2023 In group 32 (heavenly) you have placed html markup for the group that was very broken. I have now removed that for you, and things should be showing properly again. Luciann 1
Luciann Posted May 12, 2023 Author Posted May 12, 2023 (edited) On 4/14/2023 at 3:40 PM, Luciann said: Nobody can change avatar in my forum and also the groups don't show properly, it's just a few of them showing in https://forum/admin/?app=core&module=members&controller=groups . Another issue is when I go to my profile there is no option to change avatar there near where the avatar is shown. There is no option to change avatar, it isn't fixed! UPDATE: probably some permission issues, nevermind Edited May 12, 2023 by Luciann updated
Marc Posted May 12, 2023 Posted May 12, 2023 15 minutes ago, Luciann said: There is no option to change avatar, it isn't fixed! UPDATE: probably some permission issues, nevermind Easiest support issue ever! 🙂 Luciann 1
Recommended Posts