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Avatar change and groups not showing

Go to solution Solved by Marc Stridgen,

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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 


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  • 4 weeks later...
On 4/14/2023 at 3:40 PM, Luciann said:

Nobody can change avatar in my forum and also the groups don't show properly, it's just a few of them showing in https://forum/admin/?app=core&module=members&controller=groups .

Another issue is when I go to my profile there is no option to change avatar there near where the avatar is shown.

There is no option to change avatar, it isn't fixed!


UPDATE: probably some permission issues, nevermind

Edited by Luciann
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