Nobody can change avatar in my forum and also the groups don't show properly, it's just a few of them showing in https://forum/admin/?app=core&module=members&controller=groups .

Another issue is when I go to my profile there is no option to change avatar there near where the avatar is shown.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

I have updated the access info.

those admin details still appear to be incorrect unfortunately

They should be correct now.

In group 32 (heavenly)  you have placed html markup for the group that was very broken. I have now removed that for you, and things should be showing properly again. 

Thank you!

On 4/14/2023 at 3:40 PM, Luciann said:

Nobody can change avatar in my forum and also the groups don't show properly, it's just a few of them showing in https://forum/admin/?app=core&module=members&controller=groups .

Another issue is when I go to my profile there is no option to change avatar there near where the avatar is shown.

There is no option to change avatar, it isn't fixed!

 

UPDATE: probably some permission issues, nevermind

Edited May 12, 20232 yr by Luciann
updated

15 minutes ago, Luciann said:

There is no option to change avatar, it isn't fixed!

 

UPDATE: probably some permission issues, nevermind

Easiest support issue ever! 🙂