ponty stéphane Posted April 3, 2023 Share Posted April 3, 2023 (edited) Hello, the forum is inaccessible as well as the PCA error 500 What would be the solution please? Best regards, Stephane Edited April 3, 2023 by ponty stéphane Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 3, 2023 Share Posted April 3, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
ponty stéphane Posted April 3, 2023 Author Share Posted April 3, 2023 3 minutes ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Thank you for your feedback, I have just updated the PCA access information Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 3, 2023 Share Posted April 3, 2023 The FTP details on file appear to be incorrect. Please check your uploads/logs folder to see what is showing there Link to comment Share on other sites More sharing options...
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