Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted March 26, 20232 yr The URL of the page the error occurred on was https://site.forum/admin/?app=core&module=system&controller=background&do=process&csrfKey=REMOVED OutOfRangeException::0 Quote #0 /sites/site.forum/files/system/Content/Comment.php(562): IPS\Patterns\_ActiveRecord::load() #1 /sites/site.forum/files/system/Content/Comment.php(1938): IPS\Content\_Comment->item() #2 /sites/site.forum/files/system/Content/Content.php(326): IPS\Content\_Comment->isAnonymous() #3 /sites/site.forum/files/applications/core/extensions/core/Queue/RebuildUrlRels.php(137): IPS\_Content->author() #4 /sites/site.forum/files/system/Task/Task.php(47): IPS\core\extensions\core\Queue\_RebuildUrlRels->run() #5 /sites/site.forum/files/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue() #6 /sites/site.forum/files/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}() #7 /sites/site.forum/files/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct() #8 /sites/site.forum/files/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process() #9 /sites/site.forum/files/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute() #10 /sites/site.forum/files/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute() #11 /sites/site.forum/files/admin/index.php(13): IPS\_Dispatcher->run() #12 {main} The task break and can not run. I tried to disable ALL customizations, but the result is the same, so my educated? guess is that the issue is at a core level. Need help. In the client area, I've added the necessary details for login and investigation.
March 28, 20232 yr Community Expert This is actually the same as your other topic, which has had a ticket created for. That ticket is awaiting response from yourself, and will be in your email
March 28, 20232 yr Author This is actually the same as your other topic, which has had a ticket created for. That ticket is awaiting response from yourself, and will be in your email @Marc Stridgen I can not see such a ticket, unfortunately. Can you please resend it to the email address you have on file? I suspect this is an issue with my support plan. Even if I'm paying for a license, I still don't have access to an email support plan. Edited March 28, 20232 yr by MediaDiGi
March 28, 20232 yr Community Expert You would see it in your email. You cannot initiate a ticket but the staff can on your behalf. Check your spam folder to see if it’s there. They can also resend as well.
March 28, 20232 yr Author You would see it in your email. You cannot initiate a ticket but the staff can on your behalf. Check your spam folder to see if it’s there. They can also resend as well. Thank you. Checked it, again but nothing's there.
April 19, 20231 yr @Matt I'm having the same issue with v4.7.9. It looks to be caused by the removal of 2 tasks related to the hosting features that were removed - the task PHP files have been removed but they're still in the tasks.json definition. "monitor":"P0Y0M0DT0H5M0S","expectedOutputMonitoring":"P0Y0M0DT0H30M0S"
April 19, 20231 yr Community Expert @Matt I'm having the same issue with v4.7.9. It looks to be caused by the removal of 2 tasks related to the hosting features that were removed - the task PHP files have been removed but they're still in the tasks.json definition. "monitor":"P0Y0M0DT0H5M0S","expectedOutputMonitoring":"P0Y0M0DT0H30M0S" Were any issues encountered during your upgrade to 4.7.9? Otherwise, we can remove those for you if you would like
April 19, 20231 yr Were any issues encountered during your upgrade to 4.7.9? Otherwise, we can remove those for you if you would like @Jim M I don't think we encountered any issues during upgrade. Those definitions were still in the source code when i downloaded a fresh copy from your site earlier to check. Edited April 19, 20231 yr by Convergent Trading
April 19, 20231 yr Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
April 24, 20231 yr Community Expert We made a patch available earlier today that fixes this issue. If you are using an affected version of 4.7.9, it can be obtained from the AdminCP > System > Support page (top left box will tell you if there is a patch or update available)
