MediaDiGi Posted March 26, 2023 Share Posted March 26, 2023 The URL of the page the error occurred on was https://site.forum/admin/?app=core&module=system&controller=background&do=process&csrfKey=REMOVED OutOfRangeException::0 Quote #0 /sites/site.forum/files/system/Content/Comment.php(562): IPS\Patterns\_ActiveRecord::load() #1 /sites/site.forum/files/system/Content/Comment.php(1938): IPS\Content\_Comment->item() #2 /sites/site.forum/files/system/Content/Content.php(326): IPS\Content\_Comment->isAnonymous() #3 /sites/site.forum/files/applications/core/extensions/core/Queue/RebuildUrlRels.php(137): IPS\_Content->author() #4 /sites/site.forum/files/system/Task/Task.php(47): IPS\core\extensions\core\Queue\_RebuildUrlRels->run() #5 /sites/site.forum/files/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue() #6 /sites/site.forum/files/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}() #7 /sites/site.forum/files/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct() #8 /sites/site.forum/files/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process() #9 /sites/site.forum/files/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute() #10 /sites/site.forum/files/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute() #11 /sites/site.forum/files/admin/index.php(13): IPS\_Dispatcher->run() #12 {main} The task break and can not run. I tried to disable ALL customizations, but the result is the same, so my educated? guess is that the issue is at a core level. Need help. In the client area, I've added the necessary details for login and investigation. Link to comment Share on other sites More sharing options...
MediaDiGi Posted March 28, 2023 Author Share Posted March 28, 2023 Anyone? 🙄 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 28, 2023 Share Posted March 28, 2023 This is actually the same as your other topic, which has had a ticket created for. That ticket is awaiting response from yourself, and will be in your email Link to comment Share on other sites More sharing options...
MediaDiGi Posted March 28, 2023 Author Share Posted March 28, 2023 (edited) 2 hours ago, Marc Stridgen said: This is actually the same as your other topic, which has had a ticket created for. That ticket is awaiting response from yourself, and will be in your email @Marc Stridgen I can not see such a ticket, unfortunately. Can you please resend it to the email address you have on file? I suspect this is an issue with my support plan. Even if I'm paying for a license, I still don't have access to an email support plan. Edited March 28, 2023 by MediaDiGi Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 28, 2023 Share Posted March 28, 2023 You would see it in your email. You cannot initiate a ticket but the staff can on your behalf. Check your spam folder to see if it’s there. They can also resend as well. Link to comment Share on other sites More sharing options...
MediaDiGi Posted March 28, 2023 Author Share Posted March 28, 2023 1 hour ago, Randy Calvert said: You would see it in your email. You cannot initiate a ticket but the staff can on your behalf. Check your spam folder to see if it’s there. They can also resend as well. Thank you. Checked it, again but nothing's there. Link to comment Share on other sites More sharing options...
MediaDiGi Posted March 30, 2023 Author Share Posted March 30, 2023 Plain old BUMP. Still have the issues. Link to comment Share on other sites More sharing options...
Management Matt Posted April 3, 2023 Management Share Posted April 3, 2023 Just for completeness, this was resolved here. Link to comment Share on other sites More sharing options...
Convergent Trading Posted April 19, 2023 Share Posted April 19, 2023 @Matt I'm having the same issue with v4.7.9. It looks to be caused by the removal of 2 tasks related to the hosting features that were removed - the task PHP files have been removed but they're still in the tasks.json definition. "monitor":"P0Y0M0DT0H5M0S","expectedOutputMonitoring":"P0Y0M0DT0H30M0S" Link to comment Share on other sites More sharing options...
Jim M Posted April 19, 2023 Share Posted April 19, 2023 25 minutes ago, Convergent Trading said: @Matt I'm having the same issue with v4.7.9. It looks to be caused by the removal of 2 tasks related to the hosting features that were removed - the task PHP files have been removed but they're still in the tasks.json definition. "monitor":"P0Y0M0DT0H5M0S","expectedOutputMonitoring":"P0Y0M0DT0H30M0S" Were any issues encountered during your upgrade to 4.7.9? Otherwise, we can remove those for you if you would like Link to comment Share on other sites More sharing options...
Convergent Trading Posted April 19, 2023 Share Posted April 19, 2023 (edited) 13 minutes ago, Jim M said: Were any issues encountered during your upgrade to 4.7.9? Otherwise, we can remove those for you if you would like @Jim M I don't think we encountered any issues during upgrade. Those definitions were still in the source code when i downloaded a fresh copy from your site earlier to check. Edited April 19, 2023 by Convergent Trading Link to comment Share on other sites More sharing options...
Daniel F Posted April 19, 2023 Share Posted April 19, 2023 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Convergent Trading and Jim M 1 1 Link to comment Share on other sites More sharing options...
Stuart Silvester Posted April 24, 2023 Share Posted April 24, 2023 We made a patch available earlier today that fixes this issue. If you are using an affected version of 4.7.9, it can be obtained from the AdminCP > System > Support page (top left box will tell you if there is a patch or update available) Link to comment Share on other sites More sharing options...
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