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Posted

Hi, 
We use cloud-hosted solution. 
And we just connect Invision with ActiveCampaing using Zapier. Everything is going well except for the custom field, arrive empty. 

In the image below it is possible to see that the information appears in the Test-trigger of the zappier

Could contain: Page, Text, File, Webpage

It is possible to see that the information is pulled correctly on "Set up action" for ActiveCampaing. 

Could contain: Page, Text, File

When we run zap test everything is going well. 
The real zaps also work, but show us Invision its nor really send de custom field information. We can see this on prints for the real zaps 

Could contain: Page, Text, File, Webpage

You can see the field go empy:

Could contain: Page, Text, File, Webpage

As result, on the active campaing painel we see:

Could contain: Chart, Plot

The zap test shows the phone number (custom field) and the real zaps dont show the custom field. 

Before open this support topic I search here similar problems and I found this tópic:


Looks like a curent problem on Invision, please help us.


 

 

 

 

 

  • 3 months later...
Posted

Hi @Marc Stridgen

The team Invision tell us will implement this correction 3 versions before. 
My coleg contact Invision and they tell us to upgrade to 4.7.9. We are alredy on 4.7.10 and still not working. 

I belive that is relative simple and can help many clients to resolve many manually tasks. Working correctly will help us a lot and make more easy the process to grow our forum. 

Can you tell us when that will bem implemented?

Posted

This was actually added in the version released yesterday. If you are still having issues, please respond to the ticket rather than here

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