Hi,
We use cloud-hosted solution.
And we just connect Invision with ActiveCampaing using Zapier. Everything is going well except for the custom field, arrive empty.
In the image below it is possible to see that the information appears in the Test-trigger of the zappier
It is possible to see that the information is pulled correctly on "Set up action" for ActiveCampaing.
When we run zap test everything is going well.
The real zaps also work, but show us Invision its nor really send de custom field information. We can see this on prints for the real zaps
You can see the field go empy:
As result, on the active campaing painel we see:
The zap test shows the phone number (custom field) and the real zaps dont show the custom field.
Before open this support topic I search here similar problems and I found this tópic:
Looks like a curent problem on Invision, please help us.