ThunderBlue Posted February 8, 2023 Share Posted February 8, 2023 Hi. I activate this function in the question forum, but it does not stay active after saving. I have disabled everything from the third parties and have no errors in the log. Link to comment Share on other sites More sharing options...
Marc Posted February 8, 2023 Share Posted February 8, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 8, 2023 Author Share Posted February 8, 2023 Hi Marc. I installed a clean version locally and the problem is present in version 4.7.7. It does not turn on the ability for users to choose the best answer. Link to comment Share on other sites More sharing options...
Marc Posted February 8, 2023 Share Posted February 8, 2023 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 8, 2023 Author Share Posted February 8, 2023 Thank you Marc. Link to comment Share on other sites More sharing options...
Solution Marc Posted March 10, 2023 Solution Share Posted March 10, 2023 Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know. ThunderBlue 1 Link to comment Share on other sites More sharing options...
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