Disappearing message replies

[Alex Duffy]

4 minutes ago, Marc Stridgen said:

Ah, now what I have seen there is you are moving these differently to me (I was going into the message and moving it from there). Could I confirm if its only happening from the list as you are doing? I feel we may be narrowing down the issue at least

 

Ah, I see that now. I never knew that option even existed. Yes, that works great for me too. 

 

The issue for me is that sending 'bulk messages' to a whole class, 20, or all classes in a year 100, or all years in the school, 200, meant I had to move them from the list. I kept them in case a student wanted to reply because we don't allow students to send private messages to each other due to issues we have had in the past with soliciting and such like. 

So we only let them reply to admins and their class moderators, who would send them all a message to begin the conversation. 

Then we came upon 'restricted messenger,' which enables us to set which group can message which group, so now sending bulk messages they can reply to is unnecessary. 

But still, the list moving should work!

 

[Alex Duffy]

This is still not resolved. If I try to move messages on the list to the bottom 3 folders before the proxies, it leaves them in the inbox. 

[Marc]

I have created a ticket for you on this.

[Alex Duffy]

On 2/14/2023 at 10:59 AM, Marc Stridgen said:

I have created a ticket for you on this.

Invision Community Version 4.7.9 fixed this issue; thanks. 

[Marc]

Glad to hear it. Thank you for the confirmation