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Posted

I have one Moderator who can not view the reported posts in their entirety. They can only see three old reports. One from this past year, one from the year before last, one from the year before that. I have had them try different browsers, clear caches and nothing seems to rectify the issue.  

Noone else is reporting this issue.

Is there something I can do on the backend to correct this or does IPS need to have a look?

TYIA

Posted

We would need to take a look to see what is happening  there for you. Could you please provide the following

  • The name of the moderator in question
  • A link to an item you believe they should be able to see
Posted
8 minutes ago, Marc Stridgen said:

We would need to take a look to see what is happening  there for you. Could you please provide the following

  • The name of the moderator in question
  • A link to an item you believe they should be able to see

Sent via PM.

Thank you.

  • Solution
Posted

The member in question has their own individual entry in the moderator section, which is limited, and no forums appear to be selected. I would advise on correcting this first of all

Posted
33 minutes ago, Marc Stridgen said:

The member in question has their own individual entry in the moderator section, which is limited, and no forums appear to be selected. I would advise on correcting this first of all

Thank you Marc. I don't know how it got changed as there has been no one in the backend to change those permissions.

Regardless, thank you for the direction, much appreciated!

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