Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
angle4cor Posted January 2 Share Posted January 2 Hello. I would like to install a test board again under the same subdomain as before, but when I paste the license code I am getting the notification: A test installation has already been activated for this license key. Your license key entitles you to one test installation only. Could it be resetted, please? Link to comment Share on other sites More sharing options...
angle4cor Posted January 2 Author Share Posted January 2 (edited) I've tried to reinstall my main board under licensed domain and I am getting the notification that my license key is already in use, even though all the files from the previous installations are already removed. Is it possible to reset it, so I can start from scratch with my main and test board? Edited January 2 by angle4cor Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 3 Share Posted January 3 You would need to reset it from your client area. If you click on your license and select "Change licensed URL" to do this Link to comment Share on other sites More sharing options...
angle4cor Posted January 3 Author Share Posted January 3 22 minutes ago, Marc Stridgen said: You would need to reset it from your client area. If you click on your license and select "Change licensed URL" to do this I am using the same URL as before. Should I type in the same URL again? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 3 Share Posted January 3 You dont type in any URL. You would simply click it and it will reset it to no URL. The URL is set when you install. If you are using the same URL however, you dont need to reset at all. Just make sure it's the exact same address Link to comment Share on other sites More sharing options...
angle4cor Posted January 3 Author Share Posted January 3 It's the exact same adress, but when I am trying to install the board I am getting the error Ive pasted in the first post. Yes, Ive installed a test board on this test license and the same subdomain name before, but its been since deleted and I am trying to install new one again. How am I supposed to do that? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 3 Share Posted January 3 As mentioned, you would reset from your client area Link to comment Share on other sites More sharing options...
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