Summit360 Posted December 17, 2022 Posted December 17, 2022 Hi all, This isn't the first time I've tried to do an update and been thwarted. The upgrade process is basically stuck at sign in, so after step one confirm upgrade. Just the spinner, no console errors. Have signed in and out here a few times, plus in and out of the marketplace. We've tried previous releases but it's always failed, we're told it's due to cloudflare. Well we're not behind cloudflare now and it's just as bad. 🙂 I'm tempted to do a manual upload but don't know if the upgrade needs to call home and as such we'd be blocked mid upgrade. FYI a test server idenitical setup has zero issues upgrading. Much confusion here 🙂 Anyone have any insight into what might be causing it to loop/hang... ?
Solution Summit360 Posted December 17, 2022 Author Solution Posted December 17, 2022 of course after waiting and waiting, as soon as i posted this... it only loaded the page...
Miss_B Posted December 17, 2022 Posted December 17, 2022 Can you check the server error log and see if any messages are logged in there?
Summit360 Posted December 17, 2022 Author Posted December 17, 2022 None logged I think it just took a really long time, 5+ mins then the time for me to post here, so another 6 mins diff... It's just completed ok. I'm going to chalk it up to one of those schrodinger internet cat things.
Gary Posted December 18, 2022 Posted December 18, 2022 Hi @Summit360, I'm glad this has resolved itself. If you encounter any other issues, please don't hesitate to get back in touch with us. All the best with your community.
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