Summit360

Thankfully I tried this on a test server first. We've been happily on php 8.4. Perhaps if the security notice led with a line on 8.4 no longer being supported, or ever as it turns out... That might of saved a few headaches. Now downgrading to 8.3.

I also have a notice to upgrade for a security patch, I'm on 5.0.7 already. So for the security release. Looking at release notes 5.0.7 is the fix release. Not keen on jumping on a beta1, looks like a few of us are getting the beta notice despite not being enrolled on it. So is 5.0.8 beta 1 the security upgrade or not, because thats what I'm offered from the 'fix this' button click? Or put another way, how beta is beta1? Thanks.

I've slept on the email and on the first 14pages of this topic. WOW! 12 month billing industry standard? Almost all of the services I use are per hour, per month, most offer an annual discount. Those that only have annual, TBH, they have something to fear to lock you in. Even microsoft do monthly 😉 who/what is a standard? Be better by differentiating and offering your customers what they need. Silver linings: I'm assuming search will be getting a really good overhaul, elastic 7? If we're to search for issues first. TBH I still just use `site:domain.tld` in google here and on my own sites. I can actually stand the price increases. But I'm not impressed at all, at how it's been done. Trust was a word used before, I'll reiterate that and add reputation. Now I don't want to renew on the principal of it, and to support those who had this foisted upon them. I understand the support changes too. As a developer of 25+years and engineering manager for many, I see my peers on support, their productivity is far lower. £ for £ I get more from my non-support folk. However, they tear through bugs, keep paying customers happy with super quick response times & prompt fixes. Sure we have the odd customer who is a 'burden' but we see it, if we can make it work for them, then 80% of the others won't bother us. Now if I could offload support to customers... win. #fail If multiple similar questions asked, add it to a knowledgebase, dev or customer led, #win. Could also get rid of the annoying config/server queries by bumping the price up to a bearable, but mostly prohibitive figure? ...win. #fail Ultimately at $1250, that's an hour work a month I'd expect in return. Or one serious forum offline help me get it back. If I was raising that level of support queries, IPS isn't the best. I'd pay $100 per serious issue escalation or guaranteed resolution, not a sort it yourself as your not cloud hosted... I didn't have premium support before, didn't feel I needed it, support was great; ok, mostly ok, a little difficult as self hosted, no sftp, 2fa etc for the dozen tickets or so over a decade. Had one bad upgrade, 4.5 to 4.6.6 yesterday ironically. Community support no sla? That in essence, and at worst is, no support, a suggestion that breaks more than it fixes, an escalation to a ticket at some point/trigger?, or premium support! Well let's try it for a quarter, nowt to lose now. I'd save a big chunk of my monthly going to your cloud offering, except I'd rather eat my own notebook. I choose to self host, I enjoy it and I can optimise it, tune it, debug it. Ican upgrade when it's not a buggy .0/.1 release. I pay for an sla with service providers and pay for more with many companies whom I trust... who are open, transparent and fair. Who reward their evangelists and support the 3rd party community. not bad news... just wow.

Upgraded our test site. Only got a handful of users on it, but alas the achievements seems to be rather greedy. 1601133500% (32022670/2) The Rebuild achievements rule nexus_Subscription is just running and running. As it's a test site there is no support, but I can't find a way to stop this job from running. I've disabled achievements but it still gets picked up on the cron job and spins the server load up. Only a test server, but still would like to kill this job. I'm sure there used to be a bugs board or something on here too. I opted into the new achievements during the upgrade. I'd prefer not to delete all the rules as I was hoping to explore the new achievements. Anyone got an ideas?