Canis Posted October 11, 2022 Share Posted October 11, 2022 Using same email/passw as is working from the "Client area" button in the forum area. Forum is now down, help appreciated. Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 11, 2022 Share Posted October 11, 2022 If you can get into the client area, download a set of files from there and upload them to your site overwriting the old files. Then run domain.com/admin/upgrade to kick off the update process manually. Link to comment Share on other sites More sharing options...
Canis Posted October 11, 2022 Author Share Posted October 11, 2022 (edited) Many thanks Randy, but that seems scary to me, The files was uploaded and unpacked during the initial upgrade process. As long as the login credentials works for accessing the client area it seems like a kind of bug that it doesn't during upgrade. We have not have this problem before. Edited October 11, 2022 by Canis Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 11, 2022 Share Posted October 11, 2022 You’ll have to wait for an IPS staff member then.  Good luck. Link to comment Share on other sites More sharing options...
Solution Marc Posted October 11, 2022 Solution Share Posted October 11, 2022 2 hours ago, Canis said: Using same email/passw as is working from the "Client area" button in the forum area. The area you have screenshot there you should be entering your site admin CP details, not your client area details. This is likely why you are having issues Link to comment Share on other sites More sharing options...
Canis Posted October 11, 2022 Author Share Posted October 11, 2022 Many thanks. Link to comment Share on other sites More sharing options...
Marc Posted October 11, 2022 Share Posted October 11, 2022 No problem at all. Everything go through for you? Link to comment Share on other sites More sharing options...
Canis Posted October 11, 2022 Author Share Posted October 11, 2022 Yes, forum seems to run normally. Many thanks, Link to comment Share on other sites More sharing options...
Marc Posted October 11, 2022 Share Posted October 11, 2022 Glad to hear it 🙂 Link to comment Share on other sites More sharing options...
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