Login/Admin Login not working

[Pushpendra Singh Chauhan]

Hi,

The user login/Admin login suddenly stopped working. i am not able to login to website on new device/new browser. its redirecting to login page again and again

The admin Panel is completely inaccessible its redirecting me to  domain/admin/?app=core&module=system&controller=login&ref= again and again.

On chrome I've already logged in but I can't able to upload files/ images either directly or through server path.

while uploading new files I am getting this error

while uploading new images I am getting this error

Please help this is a critical government website that required updation on daily basis.

Please Note. uploades/log is empty

Edited August 7, 2022 by Pushpendra Singh Chauhan

[Pushpendra Singh Chauhan]

After a deep checking I am not able to write any content : any Announcement, pages edit, gallery, file download.

The main problem is, I am unable to login to admin panel so that i am unable clear cache (if it is due to bed cache)

[Marc]

It sounds like you may have switched to https for your content? If so, please ensure you change the software also, using the instructions here

https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-ssl-https-r273/

[Pushpendra Singh Chauhan]

Hi, We didn't switched over to https/http. After restarting the db server login issue was resolved. Once I Clear cache from Admin Panel the File upload is also working. I am feeling the bad cache is affecting my website

Please see the below screenshot of system logs this is continuously generating. What is this Please advise

[Marc]

It looks like an issue with your theme. Has this stopped being logged since you cleared cache? Its not clear from your message

[Pushpendra Singh Chauhan]

After clearing cache that log is not generated yet ( in 3 hrs) but getting the below log. We are not using any third party theme. We modified IPS default theme. If this is theme related issue could you please tell me what part should be check?

Edited August 8, 2022 by Pushpendra Singh Chauhan

[Marc]

If you have modified the default theme, then that would be custom. Please try one more thing. Go to System->Site Features->Applications and disable an application, then enable that application again. It doesnt matter which