The Dark Wizard Posted July 6, 2022 Share Posted July 6, 2022 2V101/A IPS\convert\_Library::process: UnderflowException::0 Backtrace: #0 /var/www/ipb.rpnation.com/html/applications/convert/sources/Software/Core/Xenforo.php(634): IPS\Db\_Select->first() #1 /var/www/ipb.rpnation.com/html/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Xenforo->convertAttachments() #2 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /var/www/ipb.rpnation.com/html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modules\admin\manage\{closure}() #4 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(578): IPS\Helpers\_MultipleRedirect->__construct() #5 /var/www/ipb.rpnation.com/html/system/Dispatcher/Controller.php(107): IPS\convert\modules\admin\manage\_convert->runStep() #6 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(45): IPS\Dispatcher\_Controller->execute() #7 /var/www/ipb.rpnation.com/html/system/Dispatcher/Dispatcher.php(153): IPS\convert\modules\admin\manage\_convert->execute() #8 /var/www/ipb.rpnation.com/html/admin/index.php(13): IPS\_Dispatcher->run() #9 {main} This happens right after PMs finished, any attempt to resume the convert process, does this. Please advise. Link to comment Share on other sites More sharing options...
Marc Posted July 6, 2022 Share Posted July 6, 2022 You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 4 hours ago, Marc Stridgen said: You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion My account has been the main account since 2014. I make a topic in this section, it makes me pick my license. @Ghanour system admin is the alternate contact. Link to comment Share on other sites More sharing options...
Marc Posted July 6, 2022 Share Posted July 6, 2022 Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from? Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 1 minute ago, Marc Stridgen said: Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from? 2.2.9 Link to comment Share on other sites More sharing options...
Marc Posted July 6, 2022 Share Posted July 6, 2022 I have now created a ticket for you on this Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 Just now, Marc Stridgen said: I have now created a ticket for you on this I see it thank you :). Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 (edited) 5 hours ago, Marc Stridgen said: I have now created a ticket for you on this Just to confirm, the fact that I CC'd @Ghan works fine and shows up in the ticket right? Edited July 6, 2022 by The Dark Wizard Link to comment Share on other sites More sharing options...
Marc Posted July 6, 2022 Share Posted July 6, 2022 Yes they are indeed replying to the ticket The Dark Wizard 1 Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 Just now, Marc Stridgen said: Yes they are indeed replying to the ticket Awesome, I didn't know if that would pipe correctly. Neat. Thanks again! Link to comment Share on other sites More sharing options...
Marc Posted July 6, 2022 Share Posted July 6, 2022 Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here Link to comment Share on other sites More sharing options...
The Dark Wizard Posted July 6, 2022 Author Share Posted July 6, 2022 Just now, Marc Stridgen said: Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here Yup, they've been an alternate contact since like 2014 I think. Link to comment Share on other sites More sharing options...
Marc Posted July 7, 2022 Share Posted July 7, 2022 11 hours ago, The Dark Wizard said: Yup, they've been an alternate contact since like 2014 I think. No problem then 🙂 Link to comment Share on other sites More sharing options...
Recommended Posts