rfcontreras Posted June 9, 2022 Posted June 9, 2022 Dear Invision I've tried to change my license URL two times yesterday but I never get the email, not in spam, nowhere. Thanks in advance
Jim M Posted June 9, 2022 Posted June 9, 2022 I have submitted a ticket to further assist you here. Please look out for further correspondence via email.
rfcontreras Posted June 10, 2022 Author Posted June 10, 2022 Dear Jim, thanks for your reply. I didn't got any email yet. Best regards
Jim M Posted June 10, 2022 Posted June 10, 2022 2 minutes ago, rfcontreras said: Dear Jim, thanks for your reply. I didn't got any email yet. Best regards One was sent yesterday, shortly after this post (from a different provider of ours as well that handles our ticket system). Are you able to receive emails with other email? If your email provider is having issues with deliverability, it may be a good idea to temporarily change your email address on file for support needs. I have messaged you here for further information about your URL reset so we can assist.
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