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License url change email not received

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2 minutes ago, rfcontreras said:

Dear Jim,

thanks for your reply. I didn't got any email yet. 

Best regards

One was sent yesterday, shortly after this post (from a different provider of ours as well that handles our ticket system). Are you able to receive emails with other email? If your email provider is having issues with deliverability, it may be a good idea to temporarily change your email address on file for support needs.

I have messaged you here for further information about your URL reset so we can assist.

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