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Gathering Password when using Social Logins


Go to solution Solved by Jim M,

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Posted

It's nice to offer social logins as they minimize the friction of signing up, but by doing so the site doesn't collect a password from the member.

This can be problematic if the social media site goes down or the site loses access to the API.  If a member can't login they could very well not return.

Accounts created via social logins have the password field unavailable to set. This field only becomes available if a member clicks on the "Forget your password" as shown below, after they have created their account.  

image.png.d7e65233a93c3f378f73194de47dc0ba.png

I'm looking to see if there is some setting that I could enabled to prompt for a password as part of the initial account creation so I can gather passwords for everyone.

  • Solution
Posted

There is no setting at this time for users to be able to set a password during sign up when using a social media provider. As you mentioned, they would need to use the password reset tool to accomplish this if they so desire. 

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