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PHP Session Error - Won't finish upgrade


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Posted

Hey guys, I'm running the upgrade to the latest version and I'm getting this error on the admin/upgrade/ page:

We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: session_start(): Failed to read session data: files (path: /var/opt/rh/rh-php73/lib/php/session)

So my site is down right now...

  • Solution
Posted

I managed to fix this and get the upgrader running:

chown nginx:nginx /var/opt/rh/rh-php73/lib/php/session -R

It was a permissions issue with the session save, interesting how this upgrade threw this error but previous ones did not.

Posted

Glad you managed to find the issue there. Indeed this would be a server related problem, rather than one with the software. It may actually be worth contacting your hosting company to ask why this happened, to save you having the issue in future

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