Posted January 26, 20223 yr Hi I have setup the support function on my community and I notice it uses my real name when responding and not my Admin User Name. is there a way for it to not show my Real name?
January 26, 20223 yr Are you talking about on the emails? ACP - Commerce - Support - Settings - Outgoing Emails Change “The name of the staff member replying” to “The department name”.