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Email login issue


Go to solution Solved by Marc,

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Posted

Thanks Marc. I will

I have another problem though. I've upgraded to 4.6.8 and signed out.

I can't seem to recover the password for my admin login now to the forums.  I think I changed the settings last night, to accept display name or email address.

So when I try to login now, I'm always asked for an @ as it's asking me to type my email in.  Thus, not supporting my username.

How can I get this resolved, so that I can check the Temp Admin Account.

Thanks

Robert

 

Posted

Thanks Marc.  Sorry, I couldn't access this thread a moment ago. It was showing as closed. Apologies about creating another one.

Hope it won't take long, I need to send out an email to many users that's quite urgent, and I'll need access to the Admin account.

Thanks

 

Posted

Marc. Where is this ticket?

I'm going into a meeting at 2 for 1 hours as well, so I won't be able to respond again till after that. But I do need to get into the site asap. thanks

Posted

You responded to the ticket with those same details you just posted. You need to respond to that email again. You are providing there details on your account here. What I need is to know the name of your account on your own site. At present, we have no information about what account you cannot access

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