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Posted

Can't seem to figure out where to go to reset admin password.  I have a working username and password, that today, for some reason does not work, 

but couldn't find any way to get a password reset.  Anybody?

Thanks

Posted
41 minutes ago, Tom Bartels said:

Can't seem to figure out where to go to reset admin password.  I have a working username and password, that today, for some reason does not work, 

but couldn't find any way to get a password reset.  Anybody?

Thanks

On your own site:

www.MYWEBSITE.com/forums/lostpassword/

This is the normal way to reset a password, if you have any access to ACP then you can just go to any account and supply a new password.

Posted

Last I checked the only way to reset the admin password is through the ACP. I'm not sure the password recovery tool would work. I would recommend submitting a ticket to the IPS support team if you can't access your ACP.

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