Tom Bartels Posted November 24, 2020 Share Posted November 24, 2020 Can't seem to figure out where to go to reset admin password. I have a working username and password, that today, for some reason does not work, but couldn't find any way to get a password reset. Anybody? Thanks Link to comment Share on other sites More sharing options...
Dean_ Posted November 24, 2020 Share Posted November 24, 2020 41 minutes ago, Tom Bartels said: Can't seem to figure out where to go to reset admin password. I have a working username and password, that today, for some reason does not work, but couldn't find any way to get a password reset. Anybody? Thanks On your own site: www.MYWEBSITE.com/forums/lostpassword/ This is the normal way to reset a password, if you have any access to ACP then you can just go to any account and supply a new password. Link to comment Share on other sites More sharing options...
Andrea Wilson Woods Posted December 1, 2020 Share Posted December 1, 2020 Nope that did not work. Link to comment Share on other sites More sharing options...
Morrigan Posted December 2, 2020 Share Posted December 2, 2020 Last I checked the only way to reset the admin password is through the ACP. I'm not sure the password recovery tool would work. I would recommend submitting a ticket to the IPS support team if you can't access your ACP. Link to comment Share on other sites More sharing options...
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