Marc Posted September 19 Posted September 19 42 minutes ago, Michel_72 said: Then why did this work fine before? I am running php8.2 since I am on debian 12, I think about a year and this rotate issue surfaced since a few months ago. Since then I have been running apt update && upgrade and Invision Community updates, so one of those are likely candidates as a source of the problem. While I understand your frustration, this is something that is working within the software, and we are not the company supporting your server environment. 44 minutes ago, Michel_72 said: Will all due respect, you are not helping much. I rather have some useful suggestions, either from you or from another community member. We have at present Checked the image in question on your site Asked for a copy of the image in question, and checked that to ensure its showing as we would expect Tested this on an unaltered instance in development, and in the test area on this site Suggested that you run a compatible version of PHP We are unable to support your environment. Our current advise is to ensure you are running your site in a compatible environment, and if that is then still not working to contact your hosting company. Your answers to the 2 of those are that you are not willing to downgrade PHP to a version which is compatible with the platform, and that you are the host yourself.
Michel_72 Posted September 19 Posted September 19 (edited) I'm not asking for you to solve my issue. I'm asking if any community member knows a solution to my problem. 🙂 In stead I am getting nothing but unhelpful replies. It's clear to me Invision is not going to solve my issue. Edited September 19 by Michel_72
Marc Posted September 19 Posted September 19 Sorry to hear you feel our responses are unhelpful. We can only really respond with the correct answers, as we see them. It would be worth posting a new topic within this forum. Ensure you post up the full details of your server, as it may help people to assist you https://invisioncommunity.com/forums/forum/524-classic-self-hosted-technical-help/
teraßyte Posted September 19 Posted September 19 (edited) @Michel_72 You think it works with PHP 8.2, but behind the scenes, things are not working as they should even if you don't see it. 🙄 That said, your issue is unrelated to the PHP version. I posted a bug report about images not rotating properly some time ago, it might be the same issue you're having: Edited September 19 by teraßyte
Marc Posted September 19 Posted September 19 Its an image just uploaded on a topic, which is uploading fine here (even the very same image) so unlikely
teraßyte Posted September 19 Posted September 19 11 minutes ago, Marc said: Its an image just uploaded on a topic, which is uploading fine here (even the very same image) so unlikely Oh, I missed that part. If that's the case, there could indeed be an issue with the PHP version. Possibly some code is failing because it's not supported in PHP 8.2. 🤔
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