Jump to content

Auto create support thread


Recommended Posts

Hello, I need urgent create an automation workground.

After a purchase the invoice is generated, I need at the same time:

1. Generate too a request thread with title like: Invoice # is generated by your purchase

2. This thread should be appear in the support area of the customer (xxx.com/support), and at the sametime sending a mail to the customer.

3. Generate too a notification (in the Notifications) about the invoice # thread is created in the support area

This workground create a fluid process of "Purchase/Shipment/After sell service" and very teamwork control to give and keep support communication to customer

Right now there any solution that help me achieve this request?

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...