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Posted (edited)

I am trying to do a test import to make sure everything will work properly when I do the live site. I keep getting this error:

2V101/A IPS\convert\_Library::process: imagecreatefromstring(): Data is not in a recognized format 

All paths are correct. I have tried importing 2 times now and get the same result. As soon as I start the importer it errors. Image processor is ImageMagick although I also tried GD. Same result.

Database is UTF8.

 

Any ideas what is happening and how to fix it.

Edited by Cloaked
Posted
22 minutes ago, Cloaked said:

I am trying to do a test import to make sure everything will work properly when I do the live site. I keep getting this error:


2V101/A IPS\convert\_Library::process: imagecreatefromstring(): Data is not in a recognized format 

All paths are correct. I have tried importing 2 times now and get the same result. As soon as I start the importer it errors. Image processor is ImageMagick although I also tried GD. Same result.

Database is UTF8.

 

Any ideas what is happening and how to fix it.

Hello,

I would recommend submitting a ticket so we can look closer (click client area above, and then support).

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