Jordan Miller Posted March 26, 2020 Posted March 26, 2020 Hello. I switched servers last night, so I am assuming it's because of that, but users can't embed social media anymore. I tried embedding a Tweet and an IG post, but when clicking Submit, the page just reloads. If I take the social media embed out of the post, it will post the text. It seems it has to deal with embedding. Any idea why this is happening?
Ryan Ashbrook Posted March 26, 2020 Posted March 26, 2020 Is Mod Security enabled on the new server? If so, try disabling that. Jordan Miller 1
Jordan Miller Posted March 26, 2020 Author Posted March 26, 2020 5 minutes ago, Ryan Ashbrook said: Is Mod Security enabled on the new server? If so, try disabling that. Just requested for the server admin to disable. Will circle back! Thank you! 🙏
Jordan Miller Posted March 26, 2020 Author Posted March 26, 2020 1 hour ago, Ryan Ashbrook said: Is Mod Security enabled on the new server? If so, try disabling that. Am in Cpanel, but I do not believe Mod Security is installed.
Jordan Miller Posted March 26, 2020 Author Posted March 26, 2020 Could it be something to do with the caching option in the admin panel? It's set to Memcached
Ryan Ashbrook Posted March 26, 2020 Posted March 26, 2020 30 minutes ago, breatheheavy said: Could it be something to do with the caching option in the admin panel? It's set to Memcached Not likely. I see you have a ticket in, so we'll take a look. 🙂 Jordan Miller 1
Jordan Miller Posted March 26, 2020 Author Posted March 26, 2020 It was indeed Mod security. We disabled it and voila, fixed! Thank you! Ryan Ashbrook 1
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