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Philip Gaines

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Posted

I got this issue on older versions, when IN_DEV constant was defined to true (js load problems). In your (production) not dev mode it may be same js problem.

At first - try to clean up all caches (ACP - > Support  -> Something not working). If it not fix you problem - open Chrome Console (Ctrl + Shift + I -> Console tab), refresh page and see errors with JS. Solve it, or copy them here.

Posted

Thanks very much for your help..

I did the -> "(ACP - > Support  -> Something not working). If it not fix you problem " .... installed a small patch but nothing has changed so i did the second part in chrome.

Here it is:-

This is a browser feature intended for developers. Do not paste any code here given to you by someone else. It may compromise your account or have other negative side effects.
plugins_plugins.js.18bd97f2fb4202112d096b9e5dc1c4e8.js:22 Uncaught TypeError: Cannot read property 'getAttribute' of null
    at plugins_plugins.js.18bd97f2fb4202112d096b9e5dc1c4e8.js:22
    at plugins_plugins.js.18bd97f2fb4202112d096b9e5dc1c4e8.js:30
silver-1.png.705970915d552597d9b2b63a15e61e68.png Failed to load resource: the server responded with a status of 404 (Not Found)
/applications/core/interface/ckeditor/ckeditor/plugins/custom-cc92fee73d1035463231c3664561b345/plugin.js?t=H959 Failed to load resource: the server responded with a status of 404 (Not Found)
ckeditor.js?v=bbb0c08f45:241 Uncaught Error: [CKEDITOR.resourceManager.load] Resource name "custom-cc92fee73d1035463231c3664561b345" was not found at "//pattaya-live.com/applications/core/interface/ckeditor/ckeditor/plugins/custom-cc92fee73d1035463231c3664561b345/plugin.js?t=H959".
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (ckeditor.js?v=bbb0c08f45:241)
    at f (ckeditor.js?v=bbb0c08f45:236)
    at Array.n (ckeditor.js?v=bbb0c08f45:236)
    at v (ckeditor.js?v=bbb0c08f45:237)
    at HTMLScriptElement.CKEDITOR.env.ie.f.$.onerror (ckeditor.js?v=bbb0c08f45:237)
rockhouse1.gif Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
ckeditor.js?v=bbb0c08f45:242 Uncaught TypeError: Cannot read property 'icons' of null
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (ckeditor.js?v=bbb0c08f45:242)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (ckeditor.js?v=bbb0c08f45:241)
    at f (ckeditor.js?v=bbb0c08f45:236)
    at n (ckeditor.js?v=bbb0c08f45:236)
    at u (ckeditor.js?v=bbb0c08f45:237)
    at Object.load (ckeditor.js?v=bbb0c08f45:238)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.load (ckeditor.js?v=bbb0c08f45:241)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.m (ckeditor.js?v=bbb0c08f45:242)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.load (ckeditor.js?v=bbb0c08f45:243)
    at n (ckeditor.js?v=bbb0c08f45:253)
ckeditor.js?v=bbb0c08f45:242 Uncaught TypeError: Cannot read property 'icons' of null
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (ckeditor.js?v=bbb0c08f45:242)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.<anonymous> (ckeditor.js?v=bbb0c08f45:241)
    at f (ckeditor.js?v=bbb0c08f45:236)
    at Object.load (ckeditor.js?v=bbb0c08f45:236)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.load (ckeditor.js?v=bbb0c08f45:241)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.m (ckeditor.js?v=bbb0c08f45:242)
    at window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.resourceManager.load (ckeditor.js?v=bbb0c08f45:243)
    at n (ckeditor.js?v=bbb0c08f45:253)
    at ckeditor.js?v=bbb0c08f45:252
    at ckeditor.js?v=bbb0c08f45:478
(anonymous) @ ckeditor.js?v=bbb0c08f45:242
(anonymous) @ ckeditor.js?v=bbb0c08f45:241
f @ ckeditor.js?v=bbb0c08f45:236
load @ ckeditor.js?v=bbb0c08f45:236
load @ ckeditor.js?v=bbb0c08f45:241
m @ ckeditor.js?v=bbb0c08f45:242
(anonymous) @ ckeditor.js?v=bbb0c08f45:243
n @ ckeditor.js?v=bbb0c08f45:253
(anonymous) @ ckeditor.js?v=bbb0c08f45:252
(anonymous) @ ckeditor.js?v=bbb0c08f45:478
(anonymous) @ ckeditor.js?v=bbb0c08f45:241
f @ ckeditor.js?v=bbb0c08f45:236
load @ ckeditor.js?v=bbb0c08f45:236
load @ ckeditor.js?v=bbb0c08f45:241
getStylesSet @ ckeditor.js?v=bbb0c08f45:478
f @ ckeditor.js?v=bbb0c08f45:252
(anonymous) @ ckeditor.js?v=bbb0c08f45:252
d @ ckeditor.js?v=bbb0c08f45:235
load @ ckeditor.js?v=bbb0c08f45:235
c @ ckeditor.js?v=bbb0c08f45:251
(anonymous) @ ckeditor.js?v=bbb0c08f45:251
b @ ckeditor.js?v=bbb0c08f45:488
loadPart @ ckeditor.js?v=bbb0c08f45:490
e @ ckeditor.js?v=bbb0c08f45:251
(anonymous) @ ckeditor.js?v=bbb0c08f45:251
e @ ckeditor.js?v=bbb0c08f45:11
window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.event.CKEDITOR.event.fire @ ckeditor.js?v=bbb0c08f45:12
window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.editor.CKEDITOR.editor.fire @ ckeditor.js?v=bbb0c08f45:14
fireOnce @ ckeditor.js?v=bbb0c08f45:13
window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.editor.CKEDITOR.editor.fireOnce @ ckeditor.js?v=bbb0c08f45:14
m @ ckeditor.js?v=bbb0c08f45:249
k @ ckeditor.js?v=bbb0c08f45:251
(anonymous) @ ckeditor.js?v=bbb0c08f45:247
(anonymous) @ ckeditor.js?v=bbb0c08f45:27
setTimeout (async)
setTimeout @ ckeditor.js?v=bbb0c08f45:27
a @ ckeditor.js?v=bbb0c08f45:247
a @ ckeditor.js?v=bbb0c08f45:325
window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.replace @ ckeditor.js?v=bbb0c08f45:329
init @ root_framework.js.65f49aba6e0c0ad38e5e90cfc0e31fd1.js?v=bbb0c08f45:524
resize @ root_framework.js.65f49aba6e0c0ad38e5e90cfc0e31fd1.js?v=bbb0c08f45:526
dispatch @ root_library.js.2b034996e2571e6b3e2cf70f476b479a.js:2
r.handle @ root_library.js.2b034996e2571e6b3e2cf70f476b479a.js:2

Posted
32 minutes ago, Philip Gaines said:

silver-1.png.705970915d552597d9b2b63a15e61e68.png Failed to load resource: the server responded with a status of 404 (Not Found)
/applications/core/interface/ckeditor/ckeditor/plugins/custom-cc92fee73d1035463231c3664561b345/plugin.js?t=H959 Failed to load resource: the server responded with a status of 404 (Not Found)
ckeditor.js?v=bbb0c08f45:241 Uncaught Error: [CKEDITOR.resourceManager.load] Resource name "custom-cc92fee73d1035463231c3664561b345" was not found at "//pattaya-live.com/applications/core/interface/ckeditor/ckeditor/plugins/custom-cc92fee73d1035463231c3664561b345/plugin.js?t=H959".

A custom plugin/button is failing to load correctly - remove the icon for that plugin from the live editor via ACP -> Customization -> (Editor) Toolbars, and then run the Support tool to clear the server side cache.

On your browser, then perform a hard refresh (Ctrl + F5)

 

Posted

As i see it may be some plugin, which return error and block other JS execute. Most chance it is some 'age' plugin. Try to disable it in ACP and check editor. If not - try to diable all others and check again. If it not solve - send new console ouput (when all plugins disabled).

upd.: Nathan said right. Try his check first ) 

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